Customers say: The overall sentiment of the reviews is positive, with a slight majority of positive reviews. Customers express satisfaction with the services provided by TE Certified, including electrical repairs, installations, and maintenance. Positive reviews mention professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, communication skills, and the quality of the work performed. They also highlight the company's reliability, efficiency, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are primarily related to communication issues, pricing concerns, and a lack of experience in certain areas. Customers mention feeling pressured to purchase additional services or products and dissatisfaction with the resolution of their issues. However, the negative reviews are outweighed by the positive ones, indicating that TE Certified generally provides high-quality services and customer satisfaction.
Chris Peschell and his assistant did outstanding jobs of both fixing a shower leak and installing a new water heater to replace an outdated one.
Matt Ream did an excellent job in repairing our water leakage problem.
Jeffery is amazing! I wish everyone that came to work at my house was as wonderful, efficient, knowledgeable, professional and patient explaining things, as Jeffery is!
Leo was very professional and thorough. He explained everything before and after the job. Very friendly, great customer service.
Shuan was great! He was very educated and provided me options when replacing my water heater. He explained to me all the steps to expect prior and did a wonderful job installing everything.
Garrett was very professional! He didn’t waste time and explained everything to me.
Cory was wonderful! Explained what was going on, called the necessary people to help and reassured me that it is something that can be fixed. I won’t hesitate to call him again.
Eric was very professional and the work performed was thorough! He troubleshooted problem and replaced condenser motor, had my AC unit back up and running on the same day of visit.
Blake was awesome. Great communication and very thorough inspection. He laid out all my options and explained everything to me so I could understand the issue with my hvac. Very thankful and will absolutely use this company again.
I purchased the wrong fittings for the shower/tub replacement, so Chad had to procure the correct ones and return to the job. He never skipped a beat upon his return, and the new installation means I don’t have to worry about the shower handle falling off from now on. Chad Armstrong perseveres!