Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Jason was very informative and helpful in explaining my electrical problem. Friendly service!
Ricky was kind, patient, understanding, professional, highly knowledgeable, courteous, respectful, and above all else, just an all around wonderful person. He explained every step of the process. He kept me informed and worked diligently to find the issue. It was not a quick process due to the way the plumbing is for my house; however, Ricky was determined to uncover the issue and fix it. I truly appreciate all of his very hard labor. I would highly recommend him to anyone looking for a plumber.
Chris Peschell and his assistant, Hunter McLaws, did a fantastic job installing a HALO whole house water filter. Also, both these guys had very pleasant personalities and explained the details of their work.
Shaun was great! Very professional, explained everything and gave different options.
Was able to replace the attic fan quickly.
Cole was great! he worked with to come to a resolution and get the job done quickly. Awesome service!
Cole did excellent job evaluating, estimating and installing fire alarms. We used your plumbing service last month for a plumbing emergency. That service was excellent as well.
Inspected and replaced my disfunctional old toilet with a new Kohler in a couple of hours. Timely, efficient, and fantastic work! Y'all are my first choice for plumbing now!
Cody is very professional. He explains the work and what to expect. He is very knowledgeable, courteous and efficient. He got in, did the work and made the process easy for us.
Excellent service and explanation of the worl
Andrew is awesome! Thank you so much for all your hard work!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for the great feedback, Patricia! We’re delighted to hear you continue to receive excellent service from our team. We truly appreciate your kind words!
Andrew was always on time and explained in detail exactly what was needed to be completed.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Rich! We’re pleased Andrew was punctual and took the time to explain everything thoroughly. Thank you for your feedback. Don’t hesitate to get in touch if you need help in the future.