Local Reviews
for Acworth, GA
Customers say: The overall tone of the reviews is positive, with a strong emphasis on the quality of service provided by Bartlett HVAC and their technicians. The reviews highlight the professionalism, expertise, and attention to detail of the technicians, as well as the company's commitment to customer satisfaction. The positive sentiments expressed include: - Excellent service - Knowledgeable technicians - Polite and friendly service - Prompt and efficient service - Quality workmanship - Attention to detail - Professionalism - Trustworthy and reliable - Positive customer experiences - Immediate response and resolution of issues - Clean and efficient installation - Overall satisfaction with the services provided While there are a few negative reviews, they do not represent a clear, recurring trend. The negative sentiments expressed include: - Electrical problem - Damaged HVAC system - Delayed response time - Unclear communication - Unprofessional behavior It is important to note that the reviews are based on individual experiences and may not be representative of the overall quality of service provided by Bartlett HVAC. However, the positive sentiments expressed in the majority of the reviews provide a strong indication of the company's commitment to providing high-quality services to its customers.
Our Reviews by City
Excellent service
Edgar - Acworth, GA 30101
Maintenance-
Bob - Acworth, GA 30101
Response from Bartlett Heating & Cooling:
Thank you, Bob, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you were pleased with our service. Your satisfaction is our top priority, and we look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service and knowledgeable.
Joel - Acworth, GA 30101
Very knowledgeable and explained exactly what I should do to maintain an efficient system.
Response from Bartlett Heating & Cooling:
Thank you, Joel, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that you found our service excellent and our team knowledgeable. It's great to know that the information provided was helpful for maintaining your system. If you have any more questions or need further assistance, feel free to reach out anytime! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
a professional call
Arthur - Acworth, GA 30101
appreciate arriving on time and explaining what he did on the call
Response from Bartlett Heating & Cooling:
Thank you, Arthur, for this 5-star review of your Carrier furnace maintenance! We're glad to hear that our professional arrived on time and provided a clear explanation of the work performed during the call. We strive to maintain a high level of service, and your feedback helps us to continue improving. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Very Knowledgeable
Jim - Acworth, GA 30101
Jason did an excellent job of explaining the computer system to me. We really enjoy the new system but it takes a little time and in my case expertise to get the hang of it.
Response from Bartlett Heating & Cooling:
Thank you, Jim, for this 5-star review of your Carrier unit repair! We're thrilled to hear that Jason was able to explain the computer system to you effectively. We understand that it can take some time to adjust, but we're glad you're enjoying the new system. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We're here to help! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service
Scott - Acworth, GA 30101
Great attention to detail He explains options and future services in a orderly fashion
Response from Bartlett Heating & Cooling:
Thank you, Scott, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you had a positive experience with our service. Our team takes pride in providing detailed explanations and ensuring that our customers feel informed about their options. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
The best service team I have met
John - Acworth, GA 30102
Chris and Kenny did an outstanding job with the installation of the new unit. I would recommend these two professionals anytime
Response from Bartlett Heating & Cooling:
Thank you, John, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Chris and Kenny provided you with outstanding service during your installation. We truly appreciate your recommendation and are here for any future needs you may have. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Great and pleasant service
Sharon - Acworth, GA 30102
Cameron was prompt. We knew our filters were a mess after a remodel. He explained that the dust also puts the blower at risk. And took pictures of another problem. Fixed everything quickly and left area very neat. Very pleasant young man too!
Response from Bartlett Heating & Cooling:
Thank you, Sharon, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Cameron provided you with prompt and pleasant service. It’s great that he took the time to explain the situation and keep the area neat while addressing your concerns. We appreciate your feedback and hope to serve you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Bartlett is the Best
Lisa - Acworth, GA 30101
Having a service agreement with Bartlett give me peace of mind. Jason is great; always so nice and patient with questions
Response from Bartlett Heating & Cooling:
Thank you, Lisa, for this 5-star review of your multi-system maintenance! We're thrilled to hear that our service agreement gives you peace of mind. Jason truly is a valued member of our team, and we're glad to know he has been helpful and patient with your questions. If you ever need anything else, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Prompt and quality service!
Michael - Acworth, GA 30101
Response from Bartlett Heating & Cooling:
Thank you, Michael, for this 5-star review of your Carrier unit installation! Your positive feedback truly motivates our team, and we can’t wait to assist you again in the future. We appreciate you choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent Service
Jim - Acworth, GA 30101
Very professional, arrived on time and did a great job.
Response from Bartlett Heating & Cooling:
Thank you, Jim, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had an excellent experience with our service. Our team always strives to be punctual and deliver top-quality work, so your feedback means a lot to us. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent Service
Nancy - Acworth, GA 30102
Christ is always prompt, quick and efficient. His customer service demeanor is excellent.
Response from Bartlett Heating & Cooling:
Thank you, Nancy, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Chris provided you with prompt and efficient service. We take pride in our customer service and will be sure to pass along your compliments to him. Your satisfaction means a lot to us! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Great Company
Evelyn - Acworth, GA 30101
Jason was a total professional and explained the work he was doing ahead of time. I have been with Bartlett for years and highly recommend this company.
Response from Bartlett Heating & Cooling:
Thank you, Evelyn, for this 5-star review of your Carrier unit maintenance! We truly appreciate your loyalty over the years and are thrilled to hear about your positive experience with Jason. Our team strives to provide clear communication and top-notch service, and it’s rewarding to know we hit the mark for you. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Great Service
Eleanor - Acworth, GA 30101
Response from Bartlett Heating & Cooling:
Thank you, Eleanor, for this review of your Carrier unit maintenance. We are so pleased to have been able to serve your HVAC system for the last 10 years. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent Service
Richard - Acworth, GA 30101
Jason was very friendly and knowledgeable. He kept me updated and showed me what was wrong with the parts that needed replacing. I have been with Bartlett for years and would recommend them to anyone.
Response from Bartlett Heating & Cooling:
Thank you, Richard, for this 5-star review of your York unit maintenance! We're thrilled to hear that Jason provided you with excellent service and kept you informed throughout the process. It’s wonderful to know that you’ve been with us for years and feel confident recommending us. Your support means a lot to us, and we look forward to serving you for many more years to come! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)