Local Reviews
for Acworth, GA
Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, and excellent service. Customers express satisfaction with the technicians' punctuality, knowledge, and ability to explain issues clearly. Positive mentions are made of the company's responsiveness, fair pricing, and the quality of the products and services. Customers also appreciate the technicians' friendliness, transparency, and willingness to educate them on HVAC maintenance. However, there are a few negative reviews that mention issues with pricing and pushy sales tactics. Overall, the sentiment is positive, with a clear emphasis on the positive aspects of the company's services.
Our Reviews by City
Excellent service
Scott - Acworth, GA 30101
A/C replacement with great service!
Susie - Acworth, GA 30101
Did an awesome job and cleaned up everything afterward. It was a pleasant experience. He was very courteous and also very proficient at his job!
Response from Bartlett Heating & Cooling:
Thank you, Susie, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a pleasant experience with your A/C replacement. Our team takes pride in providing great service and ensuring everything is clean and tidy afterward. Your feedback about our courteous and proficient staff means a lot to us. If you need anything else in the future, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent!
Quinn - Acworth, GA 30101
Jason is a fantastic service tech. He explained everything going on very clearly, was very professional and answered all of the questions I had. I would recommend him to anyone. Thank you so much!
Response from Bartlett Heating & Cooling:
Thank you, Quinn, for this 5-star review of your HVAC unit repair! We're thrilled to hear that Jason provided you with excellent service and was able to address all your questions. We appreciate your recommendation and will be sure to pass along your compliments to him. If you need anything else, feel free to reach out. Thanks again for your feedback! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent Service!
Carl - Acworth, GA 30101
Gene is the best!
Response from Bartlett Heating & Cooling:
Thank you, Carl, for this 5-star review of your Carrier unit maintenance! We're delighted to hear that you had an excellent experience and that Gene made such a positive impression on you. He truly is a valuable member of our team, and we’re lucky to have him! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent Service
Brooke - Acworth, GA 30102
Jason is fantastic and genuinely cares about his customers.
Response from Bartlett Heating & Cooling:
Thank you, Brooke, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Jason made such a positive impact on your experience. Providing excellent service is our top priority, and it’s great to know that he genuinely cares for our customers. We appreciate your support and look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great Service
Jim - Acworth, GA 30101
I would recommend Bartlett HVAC to anyone. The entire process sales, installation, clean up was excellent.
Response from Bartlett Heating & Cooling:
Thank you, Jim, for this 5-star review of your Carrier unit installation! We’re thrilled to hear that you had a great experience with our sales, installation, and clean-up process. Your recommendation means a lot to us. If you need any further assistance in the future, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent Experience
Eddie - Acworth, GA 30101
Brent and his crew did an amazing job of replacing our system. They were professional, cleaned up after the work was done and got it installed quickly. Highly recommend!
Response from Bartlett Heating & Cooling:
Thank you, Eddie, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Brent and his crew provided you with an excellent experience. It's great to know that you appreciated their professionalism and efficiency. We truly value your recommendation and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great Prompt Service
Marty - Acworth, GA 30101
Response from Bartlett Heating & Cooling:
Thank you, Marty, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
A/C working excellent now - would definitely recommend
Mary Ann - Acworth, GA 30101
My upstairs A/C until stopped working over the weekend so I looked on Cobb EMC's site to look for qualified and reliable service companies plus asked my neighbors for recommendations. I called Bartlett and they were able to come out on Monday at no extra charge. Jason was my repair person. He was very friendly, knowledgeable, and explained everything he did, step by step. I was very pleased. He corrected my issue and everything is working perfectly. As a result I signed up for the annual maintenance contract. Very pleased with Bartlett and Jason and will definitely recommend them to others.
Response from Bartlett Heating & Cooling:
Thank you, Mary, for this 5-star review of your Lennox unit repair! We’re thrilled to hear that Jason was able to resolve your A/C issues quickly and that you found his service to be friendly and informative. It’s fantastic to have you as part of our annual maintenance program, and we truly appreciate your recommendation. If you need anything else or have more questions in the future, don’t hesitate to reach out. Thanks again for choosing Bartlett! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Professionalism
Earlene - Acworth, GA 30101
Informative knowledge with a personal approach
Response from Bartlett Heating & Cooling:
Thank you, Earlene, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you appreciated our professionalism and informative knowledge. Our team believes in a personal approach to ensure that our clients feel valued and understood. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Very detailed assessment
Marty - Acworth, GA 30101
Jason was very thorough and knowledgeable. He answered all my questions and showed me what was going on with my system. He informed me of all the options and what each option would entail.
Response from Bartlett Heating & Cooling:
Thank you, Marty, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that Jason provided you with a thorough and informative assessment of your system. Our team always strives to ensure our customers feel informed and comfortable with their options. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
First time having Jason service our AC. Did a great job.
Jim - Acworth, GA 30101
Did a great job, enjoyed talking with him
Response from Bartlett Heating & Cooling:
Thank you, Jim, for this 5-star review of your Goodman unit maintenance! We're thrilled to hear that you had a great experience with Jason. It's wonderful to know that not only did he provide excellent service for your AC, but that you also enjoyed the conversation. We appreciate your feedback and hope to see you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent Service
Andrew - Acworth, GA 30101
Jason provided excellent service and was very knowledgeable and detailed in answering all of my questions. He was also very thorough in the maintenance on my HVAC systems.
Response from Bartlett Heating & Cooling:
Thank you, Andrew, for this 5-star review of your Amana spring maintenance! We're thrilled to hear that Jason provided you with excellent service and was able to address all your questions in detail. It’s great to know he was thorough during the maintenance of your HVAC systems. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great Service
Evelyn - Acworth, GA 30101
Service was excellent. Very professional
Response from Bartlett Heating & Cooling:
Thank you, Evelyn, for this 5-star review of your Carrier furnace maintenance! It brings us immense joy to know that you had a wonderful experience and found our service to be professional. Your satisfaction is our priority! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent service!!!
Christy - Acworth, GA 30101
Response from Bartlett Heating & Cooling:
Thank you, Christy, for this 5-star review of your Rheem heating maintenance. We are thrilled you are satisfied with our service. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)