Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Great service! Friendly , Very thorough fast and clean See ya next year!
Troy did an excellent job! He was on time, courteous, thorough, and very clean! Definitely left our environment cleaner than when he came in. We're so thankful for their timely service and attention to detail.
This was our fourth year using your service-we were scammed by another company perviously -your company is trustworthy and professional - thank you Troy!
Prompt, gave us the information of what they were going to do on the roof before they started. Fast and efficient. Would recommend him to do jobs for others. He was great.
Over and above in service. prompt and courteous. explained in laymens terms, Thank you
Have used 2nd generation chimney several years now!… always on time, fast and clean! We will continue to use gor our fireplace needs!
Troy and 2nd Generation chimney did a great job inspecting our chimney and cleaning. He was on time, friendly, and very knowledgeable. I have confidence in the work that was done and peace of mind knowing things are in great shape and safewhen I use the fireplace.
Very professional and informative.
I couldn’t ask for a better service contractor- Troy is thorough, polite and respectful! The young man that assisted Troy shows the same respect and willingness to complete their objectives. This is the second year that I had used 2nd Generation and I know they will be my company of choice for years to come.
We recently contracted with 2nd Generation Chimneys, Inc. to inspect our fireplace and chimney. They found one item that needed repair and were back to complete the work within a couple days. They were on time, professional, friendly, and did meticulous work. Took care of everything quickly and with a smile on their faces. So pleasant to work with!
Always impressed with 2nd generation chimneys. Lisa is amazing, I get phone calls and email responses immediately. Working weird hours as a nurse, she is always accommodating and honestly I think she is never not working. Troy was so professional kind and respectful. He called before arrival and was even able to get to my to our house early which was a bonus. Left our house and fireplace spotless! I will never hesitate to refer Troy and second generation chimneys to family and friends!