Local Reviews
for Austell, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Wonderful service!
Vanessa - Austell, GA 30168
LeeAnn was wonderful and very helpful. She was very knowledgeable and did a pretty good job. She met me where I was and was very kind and understanding of my situation. This world needs more people like her. Thank you for your help! I really appreciate you!
Great Service
Vanessa - Austell, GA 30168
The gentlemen was very helpful and respectful of my home, using something to cover his shoes when entering. He explained everything and was attentive.
Top Notch Service!
S Berry - Austell, GA 30168
I am really impressed with their expertise. The technician was really knowledgeable and a true professional. He did not scare me into spending more than I had to. He broke down the work items into - urgent vs nice to haves, so I could prioritize within them. He took pictures of the various components in my HVAC, to show me their condition and what to expect. Couldn't be happier.
Great service!
Nickolai - Austell, GA 30106
Great work on the fan exhaust through the roof. The bathroom fan is now connected properly and functions like it should.
HVAC serviced
Alice - Austell, GA 30106
Excellent.
Excellent Service!
Matt - Austell, GA 30168
Amos, was very professional and resolved my issue and no time flat. Fantastic service.
A Review...
Mr. Norman - Austell, GA 30168
Great experience. He thoroughly explained our options and the work to be done. He was both charming and professional.
Great work
Nickolai - Austell, GA 30106
Tyler did a great job with Rick as backup. Explanations along the way were terrific. No more issues!
Great service! Good job!
Nickolai - Austell, GA 30106
The guys did a magnificent job with removing the old cast iron pipes with PVC. The new pipes were run better than the old ones and the drains from the house into the basement updated. It was a pleasure hearing the explanations along the way. They were professional and did a great job!
Excellent service by Ryan!
Nickolai - Austell, GA 30106
Ryan did a terrific job! We began by going over the various tasks he planned. Explanations were clear and to the point. When the work was complete we went back over all of the electrical connections and everything was great. When I have any other issues with anything else he’s the man!
Fantastic service by Casey
Nickolai - Austell, GA 30106
Casey was great at the explaining what was needed and clear on everything. I enjoyed listening to the various ways things could go wrong and what to do. His work is top of the line.
Terrific service
Nickolai - Austell, GA 30106
Outstanding is too low to describe the work performed by Ryan. Very professional and clear to the point on everything. Highly recommended!
Fantastic service!
Nickolai - Austell, GA 30106
Thanks for a wonderful job with the water heater and the other plumbing work
Professional, respectful, and quick.
Benjamin - Austell, GA 30106
This is not an opinion, but fact. After a few words to get to know the service man, which is a good thing to do, he wasted no time and got the job done quick.
Great service and recommendations!
Rai A. - Austell, GA 30106
Jeremy and Steven did an excellent job answering all my questions and making the right recommendations for service I plan to complete with you all. They helped fix a breaker and helped me understand the other services needed so I could budget the amount to get it done as soon as possible. Thank you Jeremy and Steven!