Local Reviews
for Ball Ground, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Great Service as always!
Karen - Ball Ground, GA 30107
We’ve used TE several times now and they have always been polite, professional, and thorough in their work. Highly recommended!
Great Service
Ron - Ball Ground, GA 30107
Service repair
Karen - Ball Ground, GA 30107
Jeremiah did a great job with instal of new thermostat and took time explaining all features.
Excellent experience
Matt - Ball Ground, GA 30107
House Surge protector
Tim - Ball Ground, GA 30107
Nick was very knowledgeable and respectful.
Excellent Service!!!
Sarah - Ball Ground, GA 30107
Jansen was very knowledgeable and professional. He explained the work he was doing, why he was doing it, and how it would improve our situation. He also gave us multiple options for things that needed to be done without pressuring us into getting it done immediately.
Great Tech and Service
Brian - Ball Ground, GA 30107
Knowledgeable and friendly, thank you!
Great service
Joseph - Ball Ground, GA 30107
Knowledgeable tech
Joe - Ball Ground, GA 30107
Prompt, Effective Service
Joe - Ball Ground, GA 30107
On line services were available after hours. Scheduling an appointment at my convenience was offered. Technician arrived when scheduled and was completed in less time than quoted.
Excellent Service!
Leslie - Ball Ground, GA 30107
Professional work
Chuck - Ball Ground, GA 30107
The guys addressed my issues and did a very nice job
Very Professional, Very Detailed, Very Thorough, and surprisingly Transparent!
Wayne - Ball Ground, GA 30107
We signed up for the Annual Maintenance right after purchasing our home. I wasn't so sure it was worth it, but I found the electricians very professional and the work they did was quality. I wasn't so sure about the initial HVAC visit in fall of 2023, but we just had our spring 2024 visit from Jeremiah and I will say he made it worth it. I watched over his shoulder, mostly just out of curiosity and a love to learn. He was patient answering questions, and I was very surprised, especially considering the other con-artists,,, ur... i mean contractors I've dealt with. Jeremiah was very knowledgeable, and performed the maintenance with a thoroughness and attention to detail I can rarely ever find. As an engineer, I likely view things more critically and detailed that others, but that didn't phase Jeremiah in the least. He provided several photos of not only the work he recommended, but the results afterward, as well as other areas that did not need additional attention. Luckily, he found some things that could have caused problems, and we were able to correct those now so that we are not having worse problems at a time when it is difficult to get a technician scheduled. I would definitely recommend Jeremiah, and he is a sterling representative of TE Certified. I plan to ask for him next time by name. TE Certified should be okay with that as he sold me on some tasks that I could have done myself, but elected to have him do them because of his professionalism and demeanor. Great job Jeremiah!
Excellent Service
Bill - Ball Ground, GA 30107
Our technician (Kevin) was excellent. He was professional, knowledgeable and communicated very well.
Ceiling Fan Installment
Tim - Ball Ground, GA 30107
Great personality, knowledge, friendly and left the work area very clean.