Customers say: The provided array of reviews falls into the positive sentiment category. The majority of reviews express satisfaction with the services provided by MasterTech, highlighting their expertise, professionalism, and promptness. Customers appreciate the friendly and knowledgeable technicians, the quality of the work, and the overall positive experience. There are also mentions of reasonable pricing and excellent customer service. However, a few negative reviews mention issues with scheduling or communication, but these are outweighed by the positive feedback. Overall, the sentiment is positive, with customers expressing gratitude and recommending MasterTech for their HVAC and plumbing needs.
We had to call MasterTech on a Saturday morning because we had a drain that backed up and then caused our toilet to stop working. Due to the nature of our plumbing, the tech had to remove the toilet to snake the line for the drain. He was completely upfront about the pricing all the way and was very accommodating. We were also having a washer delivered that morning, so he was happy to expedite the work in order to allow that to happen on schedule.
A bitter cold day that requires them to be outside for few hours. Yet they were professional and courteous - very appreciated !
★★★ Service and work was tremendous!!! I believe the tech went above and beyond in helping.★★★★★ Great experience from start to finish. Corey Richmond was fast and got the job done right. Corey came out and did an excellent job explaining what he was doing and efficiently solved the problem. He was very friendly and knowledgeable. I'd use them again if necessary!
Very friendly tech and I know when the work is complete I have no worries.
Corey, Was great to work with!
Corey was here ahead of schedule, I filled him in on our drain issue and he got right to work. After snaking the drain we filled up the sinks on our production line to make sure all was well and it passed with flying colors. I will continue to use MasterTech and I will continue to ask for Corey! Thanks again Corey, Sean
We can always depend on Master Tech. Seth did a great job.
The technician was courteous, knowledgeable and helpful, explaining everything. Will recommend MasterTech to others