Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Gavin was very knowledgeable, professional and personable. He is excellent representative for your company,
Highly recommend, sending Michael to family members’ homes, will call again.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for trusting us, Julie! We’re glad Michael impressed you, and we’ll be here whenever your family needs us too.
The guys were there right on time, professional, knew exactly what to do on a rather complicated job, would highly recommend to others
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Brian! We’re so glad to hear the team delivered exactly the kind of excellent service we strive for. Tackling complex jobs with confidence is what we’re here for. Thank you for the recommendation and for letting us be part of the project!
The initial response was very fast and professional. The guys showed up early and did a great job. I will gladly recommend TE.
JT was professional and efficient. Great work!
Hubert was very knowledgeable and professional and provided many options/solutions to what we were needing done.
Jason and his helper Vincent did a great job. They were knowledgeable, respectful and friendly. The price was a bit more than I expected, even with a bit of a complex install, but that’s not their fault as they don’t set the pricing.
The guys were great, friendly, knowledgeable and fast
The guys were awesome, knowledgeable, friendly and fast
Michael was very knowledgeable and informative. He addressed and reaolved all of my concerns quickly and thoroughly. Highly recommend!
Amos did a great job fixing our backed up sewer issue. He is friendly, knowledgeable and hard working. I really alleviate the work he did in our home.
Demarco was prompt, polite, and helpful.