Local Reviews
for Brookhaven, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Outstanding followup
Rory - Brookhaven, GA 30319
Luis, and his assistant - Jose, had to followup up on a bathroom repair that could not be done on their initial visit last week because the water shutoff to my building had to have prior approval. They again were professional, courteous and completed the job in to my satisfaction. Kudos.
Consistently excellent service
Michelle - Brookhaven, GA 30319
Karl did a great job listening to my concerns, investigating the situation and resolving my issues. I highly recommend TE Certified. Excellent customer service as usual!
Outstanding professionalism
Rory - Brookhaven, GA 30319
Luis Arvizut, as always, provided the outstanding repairs and professionalism I rely on from TE Certified to keep my condo in order. I recommend him highly.
Friendly, Knowledgeable Service
Kendra - Brookhaven, GA 30319
Very patient and friendly. Walked me thru details of issue and breaker box switches. Shared honest assessment of electrical status and offered suggestions.
Great service!!
Becki - Brookhaven, GA 30319
Luis did a great job changing out my broken disposal today. Very quick and thorough. It’s a good feeling to now have a good plumber I can call when needed! Thanks Luis!
Excellent service!!!
Becki - Brookhaven, GA 30319
Hubert was very professional and great to work with. He made replacing our malfunctioning smoke detector easy!!! Thank you!
Dedicated to customer satisfaction
Kendra - Brookhaven, GA 30319
Charley was awesome!! We had several things worked on and for each part Charley had attention to detail, methodically confirmation that all was working well and routinely showed me upgrades/fixes they completed. He was patient when one thing didn’t go according to plan and he never rushed the process. Really excellent service and super nice, trustworthy guy!
Excellent Service (again)!
Michelle - Brookhaven, GA 30319
Shane is awesome, very professional and knowledgable. I just moved into a new house (new to me) and discovered a few plumbing hiccups after living in the home. Shane was able to efficiently identify my issues and fix my concerns. I highly recommend Shane and will use him again when the need arises.
Excellent Service
Michelle - Brookhaven, GA 30319
Outstanding service and personnel!
Rory - Brookhaven, GA 30319
I have used TE Certified for several years now. They have rewired my entire electrical system, provided the installation of my HVAC, as well as doing all my condo repairs. I use them exclusively because I have found their work, technicians and customer service of the highest standard. And the work is always done to my satisfaction. I always use TE Certified for the yearly maintenance of my HVAC unit and I just had the pleasure of their technician, Jon Mann. Jon was outstanding for his professionalism, thoroughness and courtesy. He exemplifies everything that make TE Certified a trusted source for all things electrical, plumbing and heating/cooling.
Excellent service
Linda - Brookhaven, GA 30319
Very knowledgeable and willing to go the extra mile
Consistent outstanding services
Rory - Brookhaven, GA 30319
I have increasingly relied on TE Certified to provide repairs for my electrical, HVAC and plumbing needs. In the latter case, David Hobart, recently helped solve the problem of why there was no hot water coming out of the kitchen sink. He didn't stop until he discovered the the source of the problem and he didn't leave until I was satisfied with the results. This is why I use TE Certified, they are professional in their work and they stand behind it.
Thank you again!!!
Becki - Brookhaven, GA 30319
Andrew is efficient and a great problem solver. I’m glad I have a great electrician to rely on!
Another outstanding job from TE Certified
Rory - Brookhaven, GA 30319
In general I recommend TE Certified because of their customer service and prompt attention to scheduling work. They also have never failed to provide a superior technician who is well qualified to do any repair or installation, whether electrical, plumbing or HVAC. I recently had the pleasure to have Jon Allen replace my kitchen sink and disposal in which he showed remarkable skill in problem solving and turning a difficult task into a work of art. He is an outstanding professional. I also found his assistant/trainee, Elijah Lipscomb, an extremely valuable addition to the job. Both these men I highly recommend and they are a good representative example of the personnel at TE Certified I have always encountered.
Outstanding plumbing service
Rory - Brookhaven, GA 30319
I rely on TE Certified to provide home services and again was not disappointed with the results. Jon Allan provided professional installation of a new kitchen disposal, and he offered a range of options for replacing the sink and faucet in the future. I also had him flush my water heater. He showed superior care and courtesy in his work and he was knowledgable about many general plumbing and maintenance issues that I had questions about. I recommend TE Certified in general and Jon specifically.