Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, excellent service, professionalism, punctuality, and quality workmanship. Customers express gratitude for the company's responsiveness, reliability, and the quality of their products and services. Positive reviews highlight the technicians' expertise, courtesy, and ability to address issues efficiently. The company's commitment to customer satisfaction is consistently praised, with many customers indicating they would recommend Countryside to others. Negative sentiments, if present, are minimal and do not represent a clear, recurring trend. Overall, the reviews suggest a positive and satisfactory experience for customers, with many expressing high levels of satisfaction with their interactions with Countryside.
Mac and team showed up on time, were professional, installed our garage radiant heater with no issues, professionally, perfectly. When installed, MAC showed me how to use this new appliance and was really great all-around.
The furnace tech, Ben, did a great job answering my questions and providing information for keeping my furnace running smoothly. Thank you to Maggie for always being on top of scheduling, too! They’re a good group to work with at Countryside.
Very helpful
Great knowledge of hydronic systems. Efficient work ethic. Very complete attention to detail.
As always Nick did a great job Both at our lake place and at our residence. Keep him staff.
Response from Countryside Heating and Cooling Solutions:
Hi Tom- Thank you for your 5 star review. We are thrilled to hear that Nick always does great work for you. We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Response from Countryside Heating and Cooling Solutions:
Hi Bridget- Thank you for your 5 star review. We are thrilled to hear that you always receive great service from our team! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Nick, knowledgeable, explained what he would be doing, and answered questions very complete. Kept work areas very neat.
Response from Countryside Heating and Cooling Solutions:
Hi Mike- Thank you for your 5 star review. We are pleased to hear that Nick provided you with awesome service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Response from Countryside Heating and Cooling Solutions:
Hi Mike-\ Thank you for you 5 star review! We are pleased to hear that Ben was very professional. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
As always the Countryside Staff is great at communicating, from the given timeframe for our maintenance to the follow up call minutes before our Terrific Tech Tony’s arrival. Tony delivered the prompt courteous service we’ve gotten used to from Countryside. We appreciate you keeping us comfortable year round!
Response from Countryside Heating and Cooling Solutions:
Hi Lisa- Thank you for your 5 star review! We are pleased to hear that Tony and our team have always been prompt, courteous, friendly, great communicators and have kept you comfortable all year round! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Brooks did a great job, as all of your people have done in the past. We have retained your excellent service for quite a few years. Keep up the good work.
Response from Countryside Heating and Cooling Solutions:
Hi Tom- Thank you for your 5 star review! We are thrilled to hear that you always receive excellent service from our team and that Brooks did a great job! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions.
I will be recommending and telling my friends about Countryside, Fast, awesome price, friendly knowledgeable service
Response from Countryside Heating and Cooling Solutions:
Hi Stephanie- Thank you for your 5 star review and recommendation! We are thrilled to hear that you had an overall positive and professional experience working with Matt and our team! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Very informative
Response from Countryside Heating and Cooling Solutions:
Hi Mike- Thank you for your 5 star review! We are pleased to hear that Tony was informative and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Response from Countryside Heating and Cooling Solutions:
Hi Bryant- Thank you for your 5 star review! We are pleased to hear that Tony provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team