Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Great work
Team was right on time and incredibly efficient. They kept us informed during the process and explained any necessary details as the work progressed. The team finished quickly without rushing and did a fantastic job. I would highly recommend.
Antonio did a great job determining the source of the problem, solving the problem, and explaining it in laymen’s terms. He answered all my questions and had excellent people skills.
Prompt, super nice and very thorough! Luis Took the time to explain things in a way we could understand and was so great to have handle our extensive repair job. Would definitely recommend!
Our experience with Seth was excellent because he was very friendly, knowledgeable, professional and respectful. This is something difficult to come by these days. Thank you Seth and please keep up the great work.
Second time I’ve used this company. Absolutely great. !!!
Terrance was very professional and took care of us.
Very quick, thorough, professional, and knowledgeable company. Malik was fantastic! Highly recommend
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Andrea! We’re so glad to hear Malik and the TE team provided such quick, thorough, and professional service. Your high recommendation means a lot, thank you!
Fantastic service by TE. Explained everything perfectly for installing our EV charger! The electricians were respectful, gave proper advice and did thorough work in a very timely manner. I would recommend TE services! Payton Wilson and his teammate did a great job! Price for installing the charger was 200-300 dollars cheaper than a competitor we had price for the same work. TE installed a GM PowerUp Level 2 charger. They made sure the vehicle was charging correctly prior to ending the job. Keep up the professional work TE!
Very professional knew what he was doing in and out great work
Wes did an awesome job. He was friendly and was very knowledgeable. Arrived on time even though he had trouble getting into our gated community.
I would be happy to work with Harun and Jaden again. They were the friendliest of all the contractors that came out and they were not pushy at all. They even suggested a one tank replacement option that no one else did. I will probably use them again.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for your wonderful feedback, Brett! We're glad to hear that you had a great experience working with Harun and Jaden. We truly appreciate your trust in TE Certified and look forward to helping you again in the future!
Tech was very nice and thoroughly explained needed repairs.
Payton and Javier were punctual, professional, and transparent. Will definitely be using TE for future home maintenance projects
I had the best service. They were on time. Explained everything. Explained the next steps that they recommend. Definitely using again!