Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Great work!
Great service every year
You guys are always awesome! And so careful with my cats-so above and beyond!!
On time , quick and accommodating, excellent!
The guys came in and got the job done. They also showed me the issues and worked through the problems offering various solutions and options within my budget. Highly recommended.
tyler was terrific, knew what he was talking about, and was very thorough in showing me the issues involved.
Right on time! Quick, efficient, super easy. It's great knowing my chimney is safe for another year:)
Seems expensive but necessary Troy was great
Knowledgeable and Nice Guy
My husband and I recently moved into a home built in 1969. It had a wood burning fireplace that appeared to be neglected. Without experience of a house with a wood burning fireplace, I called 2nd Generation and asked them to do an inspection. I was treated with professionalism and kindness. They responded to my email immediately, they scheduled me at my convenience and when the technician came out he was very friendly and helpful. He did a full inspection and told me what I needed to know regarding the use of my fireplace. They are people that seem to care.
Troy was very courteous, and friendly! He performed the necessary work in a very timely manner and left the work area very clean!
Polite, explained every step of what was being done and what is needed.