Local Reviews
for Cambridge, MN
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Awesome as usual
Rachel - Cambridge, MN 55008
We’ve had 2nd Generation out to our home the last 5 years. Troy has come out specifically the last two or three. He is fantastic. There is never a mess and he always answers questions! Thank you again for peace of mind and great service!
Excellent Service!
Brian - Cambridge, MN 55008
Job was done expertly, swiftly and personably. Time was taken to inform and share pictures of the work. Thanks Tyler!
Excellent Service
Kelly - Cambridge, MN 55008
They are quick, do a great job cleaning up and straight forward.
Great service!
Mark - Cambridge, MN 55008
Great service. Right on time everytime we have work to be done. Friendly, informative - fills you in at various points during the project. Tyler and crew are efficient and professional at all times. 2nd Gen our the chimney and woodburning experts to go! Mark Manoleff
Customer focused
Dan - Cambridge, MN 55008
Great, reliable service!!
Rachel - Cambridge, MN 55008
I have used 2nd generation chimneys for my yearly inspection/cleaning the last 3-years. They have been great to work with each time. Quick scheduling, timely arrivals, great at answering questions and keeping the house CLEAN! I always have piece of mind going into the cooler seasons when they have been out to check on things. Thank you for always being thorough!!
Came Early, Finished Quick
Indira - Cambridge, MN 55008
Never thought I say those two things were a plus when dealing with men but I appreciated it with Second Generation Chimneys! They were polite and thorough and took care of my chimney just in time for winter! Highly recommend them!
Pat
Pat - Cambridge, MN 55008
Great service. Technician was knowledgeable and friendly. Would definitely recommend.
Great Service
Kelly - Cambridge, MN 55008
good
Brandy - Cambridge, MN 55008
good service. It would have been nice if up front he would have talked about pricing and paying. I thought we sent up an account for billing last year. I didn't really have the means to pay today. But, since work was completed I had no choice.
Great complete Service
Lakeside - Cambridge, MN 55008
Troy found an issue that goes back to the original fireplace installer. Troy is the real deal!
Quick and job well done.
Wayne - Cambridge, MN 55008
Very quick, knowledgeable, professional.
Satisfied Customer
Connie - Cambridge, MN 55008
What a pleasure it was working with 2nd Generation Chimney! I had them put in a replacement wood burning firebox in a 1970’s existing fireplace. It was a lot a work but the crew got it done and it looks fantastic! Every employee has been so pleasant to work with and they worked around my hectic schedule which means a lot. I highly recommend them. Thank you!
Great Service, Helpfull
chadwick - Cambridge, MN 55008
Tyler from 2nd Generations Chimney was prompt, courteous, and very informative. He explained what he found, gave me multiple options and a written report. I called multiple companies and 2nd Generation was more expensive, but with the $40 off coupon from there website plus the only one with video inspection of the whole chimney they were the best choice for me. I would recommend 2nd generation Chimney to anyone.
Knowledgable and Courteous
Carlotta - Cambridge, MN 55008
Tyler arrived on time, performed the chimney maintenance efficiently, passed along information and recommendations for future care of the fireplace and chimney, and cleaned up after the work was done. Excellent work, excellent customer service!