Local Reviews
for Cartersville, GA
Customers say: The overall sentiment of the reviews is positive, with a slight majority of positive reviews. Customers express satisfaction with the services provided by TE Certified, including electrical repairs, installations, and maintenance. Positive reviews mention professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, communication skills, and the quality of the work performed. They also highlight the company's reliability, efficiency, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are primarily related to communication issues, pricing concerns, and a lack of experience in certain areas. Customers mention feeling pressured to purchase additional services or products and dissatisfaction with the resolution of their issues. However, the negative reviews are outweighed by the positive ones, indicating that TE Certified generally provides high-quality services and customer satisfaction.
Our Reviews by City
quick service
Michael - Cartersville, GA 30121
Great Service
Kelley - Cartersville, GA 30121
Schedualed an appointment for next day, they ended up calling me back about 45 minutes after scheduling saying a tech was in the area and could come now. I had tried to replace the shower cartridge and made it worse. The tech, Austin was professional, and got the job done. Price was far less than I was expecting, and repair took no time. Will definitely be using them again for any plumbing needs.
Excellent
Elissa - Cartersville, GA 30121
Excellent Service!
Brandy - Cartersville, GA 30120
Delivered a great customer experience.
Excellent service.
Guy - Cartersville, GA 30120
Lexx was perfect. Diagnose the problem quickly found a replacement part drove two hours to get it and returned and installed. FIXED!!
C+
Barbara - Cartersville, GA 30121
My main hesitation to a better review is feel He tried to over sell me and added things I didn’t need and tried to slip them by me We settled on a price he said he could come back today and he would go to his shop and be back within an hour and a half. I waited three hours on him. They were there a good while working on my sink and then they said they bought the wrong water heater said they’d be back in an hour. It was an hours and 45 minutes later that they came back, and after that, they worked hard and they got out another hour and he gave me $100 off the quoted price because of the inconvenience but I didn’t get to see prices for my size water heater because he traded me out for a smaller one, also tried to sell service to maintain my water heater for maintenance for almost a thousand dollars Is that standard for you guys? I live on a very tight budget and my home needs lots of things. I am looking for someone I can trust to begin getting them done.one by one I really felt like I could trust the guy from your company who fixed the a/c earlier this summer and would call him Again Although Brandon was really nice and I know he had to be tired. it was a long day for both of us but I don’t understand why he didn’t measure the space where the water heater was supposed to go before he gave me an estimate in the first place or brought one to my home However they did an excellent job when they came back of putting it in and making sure everything was working properly. The new hot water heater looks very nice and I’m very thankful we have hot water tonight so it’s just honestly a mixed review.
Excellent professional
Harry - Cartersville, GA 30121
Will use again
Excellent service!
William - Cartersville, GA 30121
Very professional and polite.
Great service!
Carole - Cartersville, GA 30120
Great service
Michael - Cartersville, GA 30120
The technicians were very friendly and knowledgeable. Explained all services and options. The install was quick and professional. I would gladly request them for any future needs.
Prompt and Friendly Service
Royland - Cartersville, GA 30120
RIck and his associate Jordan were on time, made reasonable recommendations, completed the work efficiently and were more than friendly. They left everything clean and tidy, which I value. Overall, I was very satisfied with both men and their work.
Excellent Service
Harry - Cartersville, GA 30121
JR was wonderful
Prompt and thorough
Barbara - Cartersville, GA 30121
He found the problem quickly Fixed the a/c and gave me a few options for further repairs
Excellent Service!
Paul - Cartersville, GA 30121
Very good service! Technician was super nice!
Top notch Electricians, a pleasure working with them.
Parkside - Cartersville, GA 30120