Local Reviews
for Cartersville, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Great Service as Always
Bridgette - Cartersville, GA 30121
Great
Jeri - Cartersville, GA 30121
👍😊👍 Excellent service! We'll call y'all next time we need work done.
Great Service
Bridgette - Cartersville, GA 30121
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for the five stars, Bridgette! We truly appreciate your support and are glad you had a great experience with us.
Exceeded Expectations
James - Cartersville, GA 30120
Lexx did a great job in installing the heat pump water heater and explaining how it everything worked. My overall experience was outstanding!
quick service
Michael - Cartersville, GA 30121
Great Service
Kelley - Cartersville, GA 30121
Schedualed an appointment for next day, they ended up calling me back about 45 minutes after scheduling saying a tech was in the area and could come now. I had tried to replace the shower cartridge and made it worse. The tech, Austin was professional, and got the job done. Price was far less than I was expecting, and repair took no time. Will definitely be using them again for any plumbing needs.
Excellent
Elissa - Cartersville, GA 30121
Excellent Service!
Brandy - Cartersville, GA 30120
Delivered a great customer experience.
Excellent service.
Guy - Cartersville, GA 30120
Lexx was perfect. Diagnose the problem quickly found a replacement part drove two hours to get it and returned and installed. FIXED!!
C+
Barbara - Cartersville, GA 30121
My main hesitation to a better review is feel He tried to over sell me and added things I didn’t need and tried to slip them by me We settled on a price he said he could come back today and he would go to his shop and be back within an hour and a half. I waited three hours on him. They were there a good while working on my sink and then they said they bought the wrong water heater said they’d be back in an hour. It was an hours and 45 minutes later that they came back, and after that, they worked hard and they got out another hour and he gave me $100 off the quoted price because of the inconvenience but I didn’t get to see prices for my size water heater because he traded me out for a smaller one, also tried to sell service to maintain my water heater for maintenance for almost a thousand dollars Is that standard for you guys? I live on a very tight budget and my home needs lots of things. I am looking for someone I can trust to begin getting them done.one by one I really felt like I could trust the guy from your company who fixed the a/c earlier this summer and would call him Again Although Brandon was really nice and I know he had to be tired. it was a long day for both of us but I don’t understand why he didn’t measure the space where the water heater was supposed to go before he gave me an estimate in the first place or brought one to my home However they did an excellent job when they came back of putting it in and making sure everything was working properly. The new hot water heater looks very nice and I’m very thankful we have hot water tonight so it’s just honestly a mixed review.
Excellent professional
Harry - Cartersville, GA 30121
Will use again
Excellent service!
William - Cartersville, GA 30121
Very professional and polite.
Great service!
Carole - Cartersville, GA 30120
Great service
Michael - Cartersville, GA 30120
The technicians were very friendly and knowledgeable. Explained all services and options. The install was quick and professional. I would gladly request them for any future needs.
Prompt and Friendly Service
Royland - Cartersville, GA 30120
RIck and his associate Jordan were on time, made reasonable recommendations, completed the work efficiently and were more than friendly. They left everything clean and tidy, which I value. Overall, I was very satisfied with both men and their work.