Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, and excellent service. Customers express satisfaction with the technicians' punctuality, knowledge, and ability to explain issues clearly. Positive mentions are made of the company's responsiveness, fair pricing, and the quality of the products and services. Customers also appreciate the technicians' friendliness, transparency, and willingness to educate them on HVAC maintenance. However, there are a few negative reviews that mention issues with pricing and pushy sales tactics. Overall, the sentiment is positive, with a clear emphasis on the positive aspects of the company's services.
Bartlett is an awesome company. Our service guy Jerry is always helpful, polite, very knowledgeable. We can just make a call to them with a problem and they are always right on it. They put a new unit in our house that we just sold, and they did an awesome job on it. When we got our new house they came and checked out our unit there. They will continue to be our heating and air company.