Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, excellent service, professionalism, punctuality, and quality workmanship. Customers express gratitude for the company's responsiveness, reliability, and the quality of their products and services. Positive reviews highlight the technicians' expertise, courtesy, and ability to address issues efficiently. The company's commitment to customer satisfaction is consistently praised, with many customers indicating they would recommend Countryside to others. Negative sentiments, if present, are minimal and do not represent a clear, recurring trend. Overall, the reviews suggest a positive and satisfactory experience for customers, with many expressing high levels of satisfaction with their interactions with Countryside.
Response from Countryside Heating and Cooling Solutions:
Hi Matt- Thank you for your 5-star review. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Brooks dealt with my home warranty service and was very informative and patient through the process.
Response from Countryside Heating and Cooling Solutions:
Hi Sam- Thank you for you 5 star review! We are pleased to hear that Brooks informative, patient and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
He addressed all our issues and was professional and worked effectively and quick.
Response from Countryside Heating and Cooling Solutions:
Hi Newport! Thank you for your 5 star review! We are pleased to hear that Tony was professional, effective, quick and provided awesome service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
Mike was knowledgeable, helpful and professional. He explained things to us that we needed to understand about our HVAC and our fireplace in a way that did not make us embarrassed. He was above and beyond excellent. Thank you Mike!
Response from Countryside Heating and Cooling Solutions:
Hi Renae! Thank you for your 5 star review! We are pleased to hear that Mike provided you with top notch service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
Every time we have had to call Countryside Heating & Cooling they have come the same day. Excellent customer service and they always explain exactly what they are doing and why.
Response from Countryside Heating and Cooling Solutions:
Hi Terri- Thank you for your 5 star review! We are thrilled to hear that you receive great service every time you call us! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team