Customers say: The provided array of reviews falls into the positive sentiment category. The majority of reviews express satisfaction with the services provided by MasterTech, highlighting their expertise, professionalism, and promptness. Customers appreciate the friendly and knowledgeable technicians, the quality of the work, and the overall positive experience. There are also mentions of reasonable pricing and excellent customer service. However, a few negative reviews mention issues with scheduling or communication, but these are outweighed by the positive feedback. Overall, the sentiment is positive, with customers expressing gratitude and recommending MasterTech for their HVAC and plumbing needs.
Tim is terrific - great customer service, great technical expertise. He and Corey do a great job - I've been doing business with Master Tech for a few years now and I can't say enough good things about their products and their service. You can absolutely count on them.
Corey provides amazing service, and great technical expertise. I've been doing business with Master Tech for a few years now, and I've got these guys on speed dial!!! They were just scheduled for a routine inspection of the heating/cooling system, and I had an emergency plumbing issue - they fixed it on the spot!
Honest, forthright, helpful, got the job done, and provided great customer service.Truly, Mastertech is the master of their domain.
Josh was very quick in arriving to our house. He was very professional and friendly. He fixed our problem in under an hour and cleaned up any mess before he left. this is the 2nd time we have used MT and we have been pleased both times with our service.
Josh was awesome. Knowledgeable, timely, polite
Master Tech has been there for me multiple times. Over the last few years a new water heater, new furnace, and now regular maintenance. And, of course, the water heater and the furnace both quit during the coldest parts of the winter! They come as soon as they can, and they show up when they say they will. Great service.
CJ. What can we say. He is very professional. "Cute" Knows his job. Preforms it with a smile even after he had to go under the house and into a crawl space that is not tall enough. Very pleased with his work
the service was great they responded quickly. I think the pricing was too high. I was charged 89 more dollars to move down the pipe to run a snake through the pipe.
Seth was very polite and knowledgeable on every question we had and on the items he installed.. We had to have our hot water heater replaced and the garbage disposal removed.
Josh our Technician was awesome. he was very articulate in explaining what he would be doing but more important, listened to what my concerns and what was going on. I was thoroughly impressed with my whole experience regarding Master Tech. The owners were great with their follow up as well !!
Corey was awesome. Came quickly, knowledgeable, friendly. Could not have done a better job! Thank you
I call Mastertech for sewer problems and plumbing problems for work and home. They are always wonderful to work with. They respond quickly and take care of the issues putting my mind at ease and allowing to continue on as if nothing has happened.
I called MasterTech when sewer water backed up in my house due to a faulty plumbing line. They were prompt, skillful, and knowledgeable. They make the repair process as easy and as convenient as possible. They are always friendly and courteous. I have had the same experience with MasterTech Heating and Cooling. I now only call MasterTech for HVAC and plumbing.