Customers say: The overall sentiment of the reviews is positive, with a slight majority of positive reviews. Customers express satisfaction with the services provided by TE Certified, including electrical repairs, installations, and maintenance. Positive reviews mention professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, communication skills, and the quality of the work performed. They also highlight the company's reliability, efficiency, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are primarily related to communication issues, pricing concerns, and a lack of experience in certain areas. Customers mention feeling pressured to purchase additional services or products and dissatisfaction with the resolution of their issues. However, the negative reviews are outweighed by the positive ones, indicating that TE Certified generally provides high-quality services and customer satisfaction.
Matthew did a great job in a difficult situation.
When a job is done and things are as clean as they were when they started. I am a happy customer.
Devon described the issues very clearly and answered all my questions very thoroughly in a manner I could understand. I felt very comfortable with his electrical knowledge, he prioritized my issues and gave an honest and logical opinion of what I should do this trip and in the future. They were mindful of their workspace and left the areas in nice shape than they found them. Both Devon and his apprentice were gentlemen, knowledgeable and pleasant individuals in conversation while never wasting time. The issue made me a bit concerned but I feel very at ease now. I appreciate how quickly TE put me on their schedule. The woman who scheduled was also very nice, efficient and helpful.
I was happy with my experience.
Luis did a fantastic job. He explained everything thoroughly and finished all of the work quickly. I am always very pleased with TE Certified.
Chadwick did an outstanding job in every respect.
Jonathan and Rey provided excellent service and was very knowledgeable!!
So appreciative that I was able to get an appointment so fast and Jason, our technician was amazing. From prompt arrival to spending extra time to go over every detail and completing the job thoroughly, he was professional and understanding every step of the way. Extremely satisfied. Thanks again!
Luis Arvizu was excellent. Shawn from the Chamblee checked out the water heater installation for the city permit on 10/24/2024 an said it was good work.
This is my second time using TE Certified and once again I was very impressed with their expertise, efficiency and affordability. Both of the technicians were very personable. They explained the work thoroughly and provided the best solution for my situation.
The TE Certified team were all excellent! Electricians Enrique and Miguel, Plumbers Justin and Dylan and the HVAC guy Jonah came in prepared and each did their work with practiced skill, catching the additions to the work order I asked of them and performing them quickly and efficiently without getting into each other's way for a moment. It was really interesting to see such a talented team of such young men all working like old pros. My thanks and congratulations to all of them.
Anthony did a terrific job! He diagnosed the issue immediately and got it solved with recommendations on next steps.
Alexis did a fantastic job. He was very thorough and took the time to explain the issues and answers our questions. Alexis and the entire team were very polite and professional. Georgia Power had to be called in to repair the outside power lines. The representatives who showed up were very unprofessional and did not complete the required work. Alexis advocated on our behalf and another crew was sent that evening yo make the repairs.
Our old unit wasn’t working. The technician arrived at the time stayed, made good contact, inspected out unit and let us know it needed to be replaced.
Very professional.