Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
I have always been happy with 2nd Gen. Specifically their service techs. They have been coming out for almost years now after installing our wood stove insert. Their guys are always professional, on time, friendly and always do a great job.
Tyler was professional in every regard: he was on time, provided high-quality work, and communicated well. I recommend 2nd Generation Chimneys!
Timely, detailed, and polite service! Good communication too.
Our family has been using 2nd gen since 2018. They're staff and techs are always friendly, always on time and do a great job.
Tyler arrived on time, provided great information about burning wood and our fireplace. He was very efficient, clean and courteous. Would highly recommend this company!