Customers say: The overall sentiment of the reviews is positive, with a slight majority of positive reviews. Customers express satisfaction with the services provided by TE Certified, including electrical repairs, installations, and maintenance. Positive reviews mention professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, communication skills, and the quality of the work performed. They also highlight the company's reliability, efficiency, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are primarily related to communication issues, pricing concerns, and a lack of experience in certain areas. Customers mention feeling pressured to purchase additional services or products and dissatisfaction with the resolution of their issues. However, the negative reviews are outweighed by the positive ones, indicating that TE Certified generally provides high-quality services and customer satisfaction.
He saw a filter in my house and picked it up to take to install it without asking I asked him to set it down
Jordon was wonderful! Got my job done in a day, was incredibly thoughtful about making the wiring look good (they ran a line outside to a separate part of my house), and answered all of my questions. Highly recommend.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
We are glad to hear that your service went well! Thank you for trusting us with your electrical project.
Jason was incredibly helpful and friendly in helping me get my storm damage addressed. I ended up having to get more work done than I realized due to county codes, but he explained the entire process and was professional and communicative the entire time.
I can’t say enough good things about TE Certified or my electrician, Isaac. The first thing I love is that they schedule you (quickly) for a free quote and also schedule time in for the technician to complete the work the day they give you the quote if you so choose! So convenient. I got multiple reminders and heads ups about the appointment. Isaac arrived right on time, was pleasant, helpful, and so accommodating. He walked me through the whole quote and what to expect, let me know when he would be having to use tools and make noise (so as not to spook me or the cat), and cleaned up everything afterwards. He even looked at another unexpected electrical issue that had popped up since I scheduled for the quote and took photos/gave me an estimate to come back and complete that work if I was interested. He got everything completed and working perfectly! Thanks, Isaac!
Issac was EXTREMELY knowledgeable about the type of installation I needed and the requirements for my EV.
TE Certified is professional all the way. They set the bar for presentation, expertise and customer service. I've had them out twice and the experience was the same both times with different electricians. In my book that shows they are well run and know their industry well. Recently, I wanted to inspect the safety of the electrical system in my 1950s era house - you never know with many owners and many DIY additions. I had a competing quote for work on my house for SEVEN times the amount TE ultimately charged calling for a complete rewiring of my home and new breaker panel. This all came down to expertise and education. My electrician, Wesley, was an expert in local code requirements and grandfathering rules. He recommended a modern grounding system as the only essential improvement and recommended other steps I may want to take in the future. He installed it on a hot summer morning in my attic and crawlspace. Professional and courteous the entire time. Highly Recommended for any electric work!