Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
I had a great experience with Elijah, he showed up within 2 hours of my call and was able to unclog my drain really quickly. Very knowledgeable, great customer service! I’ve used this company a few times before, I feel I can trust their quality to get me what I need done without selling me services I don’t need, will continue to use them, thank you!
Very Professional, detailed oriented, friendly and patient. I asked several questions. He took the time to throughly answer all of my questions in details.
Very Professional and detailed oriented. Explained all of the work to be done in details. Answered all of my questions in details. As a result, I was comfortable moving forward.
Luis is a great guy and very knowledgeable. He dud excellent work on my kitchen lights and made recommendations on upgrades for a later date.
Luis Martinez is always professional! Thoroughly investigates, identifies problems, discusses detailed options to resolve issues and recommends appropriate solutions.
Luis Martinez has great interpersonal skills, very professional, completed a thorough assessment , presented a detailed explanation of findings and made appropriate recommendations. Luis observed a plumbing issue and a major problem with my furnace which could have resulted in a catastrophic and fatal situation. Luis is a ”Safety Conscience” professional. Thank you Luis Martinez!