Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Kyle arrived when he said he would, assessed the cost and completed the project very quickly. Always happy with his work.
TE (Kyle/Noah) were excellent today and provided the services required. They were professional and thourough!
Aaron is outstanding - highly recommend!
Aaron was spectacular. After a frozen pipe on Christmas night. TE was the fastest to respond. Aaron was fantastic. Appreciated diligence and customer focus.
This was the second time I called TE in a month for two separate issues. Aaron came out both times and he was fantastic as usually for the second call. He was thorough and walked me through the entire process. Easy to work with and professional. Hands down the best plumber!!!