Local Reviews
for Dallas, GA
Customers say: The overall tone of the reviews is positive, with a strong emphasis on the quality of service provided by Bartlett HVAC and their technicians. The reviews highlight the professionalism, expertise, and attention to detail of the technicians, as well as the company's commitment to customer satisfaction. The positive sentiments expressed include: - Excellent service - Knowledgeable technicians - Polite and friendly service - Prompt and efficient service - Quality workmanship - Attention to detail - Professionalism - Trustworthy and reliable - Positive customer experiences - Immediate response and resolution of issues - Clean and efficient installation - Overall satisfaction with the services provided While there are a few negative reviews, they do not represent a clear, recurring trend. The negative sentiments expressed include: - Electrical problem - Damaged HVAC system - Delayed response time - Unclear communication - Unprofessional behavior It is important to note that the reviews are based on individual experiences and may not be representative of the overall quality of service provided by Bartlett HVAC. However, the positive sentiments expressed in the majority of the reviews provide a strong indication of the company's commitment to providing high-quality services to its customers.
Our Reviews by City
Winter Service
Dustin - Dallas, GA 30132
Jason is very detailed and thorough with his inspections. His knowledge of his trade and attention to detail confirms he takes pride in his work and company. He explained what he did and pointed out things to give us peace of mind as well as some things to consider to extend the life of our systems. Glad we are with Bartlett and Jason is there to take care of our HVAC needs!
Response from Bartlett Heating & Cooling:
Thank you, Dustin, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Jason provided you with thorough inspections and valuable insights regarding your HVAC systems. It's great to know that his attention to detail and dedication to his work made a positive impression. We truly appreciate your trust in Bartlett, and we're here to ensure your HVAC needs are met with the same level of care in the future. If you have any further questions or need assistance, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service
Barbel - Dallas, GA 30157
Mitchell was great. Very friendly and knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you, Barbel, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that you had an excellent experience with Mitchell. We take pride in our team’s knowledge and friendliness, and it’s wonderful to know that it made an impact. If you need anything else, feel free to reach out. We look forward to seeing you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service
Nicole - Dallas, GA 30132
Amazing service. Will recommend to everyone
Response from Bartlett Heating & Cooling:
Thank you, Nicole, for this 5-star review of your Carrier unit installation! We're thrilled to hear you had a great experience with our service. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent job
Mark - Dallas, GA 30132
Great service, nice people, very knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you, Mark, for this 5-star review of your Carrier unit maintenance! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our team. If you need anything else or have more questions in the future, don’t hesitate to reach out. We’re here to help! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Always Great Service
Wes - Dallas, GA 30132
Jason is always timely, professional, and provides exceptional service.
Response from Bartlett Heating & Cooling:
Thank you, Wes, for this 5-star review of your multi-system review! We’re thrilled to hear that Jason consistently provides you with timely and professional service. We appreciate your support and look forward to continuing to meet your needs in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Superb Service
Judy - Dallas, GA 30157
Jason expertly and efficiently serviced our two A/C units and replaced our two filters. Before he left our house, we discussed our 20 year old system and its future status. Jason commended us for maintaining our thermostats at 68 in winter and 78 in summer. We look forward to his return in December when he will service our two furnaces.
Response from Bartlett Heating & Cooling:
Thank you, Judy, for this 5-star review of your rheem unit maintenance! We're thrilled to hear that Jason provided superb service while maintaining your A/C units. It’s great that you had a productive discussion about your system’s future—regular maintenance is key! We appreciate your commitment to energy efficiency and look forward to seeing you in December for the furnace service. If you have any questions in the meantime, feel free to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent Service!
Dustin - Dallas, GA 30132
Jason was on time. Very nice. Very thorough and explained things clearly. He’s the best!
Response from Bartlett Heating & Cooling:
Thank you, Dustin, for this 5-star review of your multi-system maintenance! We’re thrilled to hear that Jason provided you with excellent service. Timeliness, thoroughness, and clear communication are so important to us, and it's great to know that Jason embodied those qualities. We’ll be sure to pass along your compliments to him. We look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent service
Nicole - Dallas, GA 30132
Excellent service
Response from Bartlett Heating & Cooling:
Thank you, Nicole, for this 5-star review of your Trane AC maintenance! We are delighted to hear that you experienced excellent service. Your satisfaction means a lot to us, and we appreciate your support. If there's anything else we can do for you, please let us know! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent service
Ryan - Dallas, GA 30157
They did a great job in a timely manner and left the place as clean as they found it
Response from Bartlett Heating & Cooling:
Thank you, Ryan, for this 5-star review of your Carrier furnace installation! We're thrilled to hear that you were pleased with our service and that everything was done to your satisfaction. Our team takes great pride in leaving the place clean and tidy. We appreciate your support and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
DEPENDABLE!
Rachel - Dallas, GA 30132
Amazing as always!!!!
Response from Bartlett Heating & Cooling:
Thank you, Rachel, for this 5-star review of the installation of your package unit. We're thrilled to hear that you find us dependable and that we continue to meet your expectations. We look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent Service!
Dusty - Dallas, GA 30132
Jason is always very nice and knowledgeable. Very thorough and friendly service. Would recommend Bartlett because of Jason’s service!
Response from Bartlett Heating & Cooling:
Thank you, Dusty, for this 5-star review of your heating system service. Your kind words will bring a smile to Jason's face! Thank you for recommending Bartlett Heating and Cooling :-). We appreciate you!
Exceptional service
Wes - Dallas, GA 30132
Response from Bartlett Heating & Cooling:
Thank you, Wes, for this 5-star review of your heating system by Jason. He will be so happy to see that you are pleased with his service :-). Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor.
Excellent Service!
Judy - Dallas, GA 30157
Response from Bartlett Heating & Cooling:
Thank you, Judy, for this 5-star review of your heating system service. We are so happy that you are pleased with the service Mitchell provided! Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
Excellent Service!
Scott - Dallas, GA 30132
Mitchell was early! Ready to go, prepared and did a phenomenal job. He is very personable and spent time talking with me afterwards and answered all my questions. I have been using Bartlett for decades because they are a local family business that is able to attract and retain an excellent team!
Response from Bartlett Heating & Cooling:
Thank you, Scott, for this great 5-star review of the maintenance of your HVAC by Mitchell. We are so happy to know that Mitchell took great care today and that our team has been providing excellent service for so many years. We truly appreciate your loyalty to us! Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
Outstanding Service!!
Britney - Dallas, GA 30132
Jason was able to diagnose our issue and resolve it quickly! We were told by another company we needed a new system and Jason fixed the issue and no new system was needed! So grateful for a thorough and knowledgeable technician!
Response from Bartlett Heating & Cooling:
Thank you for this 5-star review of your Trane AC service by Jason. We are thrilled to hear that he was able to get to the root of the problem and resolve it! Thank you for your trust in Bartlett Heating and Cooling. Welcome to the Bartlett HVAC family :-)