Local Reviews
for Decatur, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Exceptional Service!
Columbia - Decatur, GA 30030
Excellent, meticulous, knowledgable, professional! Wayne is the best.
Company that cares
David - Decatur, GA 30032
Adrian was awesome. He was thorough. Professional and a very hard worker staying as late as the job needed to be done and restoring our power. Highly recommend him.
Talented professionals
Courtney - Decatur, GA 30030
Thank you for finding a great solution to our plumbing problem- we appreciate your expertise and hard work!
Feels like family
Prince - Decatur, GA 30032
Mark is great… like another part of the family that lives dogs and has a kink for electricity in good spare time
Excellent Service
Alan - Decatur, GA 30030
Yael was very friendly, knowledgeable and efficient. He did a great job.
Great Service
Mary - Decatur, GA 30033
We were relieved to have such thoroughly knowledgeable and competent service!
We count on TE !
C. Anne - Decatur, GA 30030
Great communication and expertise - y’all are the best. Reliable, fair price and knowledge. The best!!
Well executed and highly professional service
Stephen - Decatur, GA 30033
Excellent Service
Eric - Decatur, GA 30030
Devon was simply exceptional. He completed our work thoroughly and expertly. He kept me informed throughout the day of their progress. Our job was not a simple one, and his attention to detail was very much appreciated!
Excellent Service!
Kellye D. - Decatur, GA 30033
I am very happy with the work done. Our electrician Michael Magee recommended a specific solution for our problem, and I am very pleased with the result.
Great!
Chris - Decatur, GA 30030
Jonathan was very professional as usual!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for sharing, Chris! We’re glad to hear Jonathan delivered his usual excellent service. Reach out anytime we can help again.
Efficient Service call
Mike - Decatur, GA 30030
This was a straight forward service call to replace a failed start capacitor in the outdoor condenser of a Trane heat pump. It was easy to schedule, I was kept informed, Jonah was knowledgeable and described the options and what he was doing. From arrival to completion was approximately an hour. Thank you
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
We’re grateful you took the time to share your experience with us, Mike! We’re glad Jonah provided knowledgeable and efficient service while keeping you informed throughout. We appreciate you choosing TE and are always here whenever you need assistance.
Excellent service
Cedric - Decatur, GA 30034
Deen Davis was extremely professional. He arrived on time for the appointment. He was thorough in reviewing the current HVAC systems in place, understanding the current problem and providing a solution at a price that worked for both parties. Extremely knowledgeable and had the communication skills to articulate the solution to lay people. He did an excellent job in assisting us with replacing our AC unit.
Jonah is awesome!!
Giovanna - Decatur, GA 30030
Jonah is knowledgeable, very nice- and very good at what he does. Highly recommend!!
Always able to respond to emergencies quickly, and with ease!
Columbia - Decatur, GA 30030