Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Was very efficient and cared about what he did. Thanks and we will get 2nd Generation again. Thanks again
The two workers arrived within the two hour time slot that I was given. Both were very courteous and explained what they would be doing. I was impressed when they removed their shoes when entering the house. The cleaning left no dust or debris and the chimney looked great when they were finished (they asked me if I wanted to look, which I did).