Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, professionalism, and expertise. Customers express gratitude for the prompt and efficient service, praising the technicians' skills, punctuality, and friendly demeanor. Many highlight the quality of the work, with specific mentions of clean and professional execution. Positive feedback also emphasizes the convenience of same-day visits and the ability to request specific technicians for future appointments. Customers appreciate the clear communication regarding arrival times and the thorough explanations of the work performed. The technicians' knowledge, professionalism, and attention to detail are frequently commended. Additionally, customers mention the value for money, with some highlighting the reasonable pricing and the inclusion of warranty coverage. Negative sentiments, if present, are minimal and do not represent a clear, recurring trend. Overall, the reviews convey a sense of trust and satisfaction with TE Certified Electrical, Plumbing, Heating & Cooling's services.
Johan Ramirez and his assistant Gavin were professional, courteous, and thorough in briefing me on the current code improvements they made with wiring, breakers and dedicated GFI to 3 kitchen countertop outlet, the microwave outlet, and an on-off switch.
Very helpful and informative. Thank you!
Overall friendly and helpful. Communicative and on to the point.
Great guy. Listened and thought about my input. Much appreciated
Garret was patient and explained his services well.
Jonathan came to my house on time was super polite. He's like very observant like a calculating engineer with high attention to detail. He caught small things like a loose thing that needed to be taped up and noticed the measurements on my ducts that needed to be changed to be more efficient with the air supply. I wish all HVAC technicians are as skilled and competent as him
I finally got my exhaust fan installed and Johan did a great job. He was on time and communication was consistent. I won’t hesitate to use TE Certified services again.
The message from the office on the schedule change was spoken very fast and was hard to understand. Please slow down, so people can understand the message; it's not a fire drill.
Adrian was very efficient and knowledgeable.
They were very helpful, and explained the process to me.
Five stars for the electricians. Three and two stars for office customer service via text and email without the ability to speak to a human, ask questions and get more clarification prior to the job. The on-line scheduling tool did not account properly for the amount of time or align with the quotes thus only half the work was performed. Thus lower score for convenience.
Marco was very professional, worked quickly and gave me updates on what he was doing and what needed to be done. He provided me with pictures and a rational for the work so I was confident in the work he suggested. I’d use them again when an issue arises.
Keep up the fine work!!
I am thrilled with the Supreme communication TE delivers. Charlotte reached out to confirm his ETA. He clearly knew how to install a Woodbridge bidet. He was very informed about this product, even though TE didn't sell it. Charley was a delight to work with. I couldn't be happier to have a job done RIGHT!