Local Reviews
for Douglasville, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Excellent Service!
Jason - Douglasville, GA 30134
Brian was courteous, professional, and knowledgeable. He was helpful in helping me understand what he needed to do and why. I highly recommend his services.
Great
Anita - Douglasville, GA 30134
Hi, gave both a 5 star rating. They were very thorough, polite, professional and went the extra mile on service. Thanks
Excellent Service!
Shon - Douglasville, GA 30134
I truly appreciate the thoroughness and quality of service that I received. Sam, Paris and Carlos provided education and took their time to fully explain the process from start to finish and made the necessary recommendations.
Excellent Service
Kirsten - Douglasville, GA 30135
Mark was very knowledgeable and explained everything thoroughly.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Kirsten! It’s wonderful to hear Mark provided such clear guidance. We appreciate you sharing your experience!
Excellent service and plumber
Kalid - Douglasville, GA 30135
Corey is the one of the two plumbers I have met and have done an excellent job
Excellent Service!!
Michelle - Douglasville, GA 30135
Brandon was great. He was very knowledgeable and was able to answer all of my many questions. Definitely would use this service again.
Excellent Service
Matt - Douglasville, GA 30135
Steve did an excellent job friendly and fixed my issue
Excellent service
Franny - Douglasville, GA 30135
Excellent service
Calvin - Douglasville, GA 30122
Good service !!!
Professional, Friendly Company
Chris - Douglasville, GA 30134
I needed a submersed sump pump replaced in my basement, which was in the process of being remodeled. Zack came out and thoroughly explained the process and gave me an estimate. After a couple minor issues -- regarding my older pump set-up, Zach and Vincent got it all cleared and operating correctly. The prior install was not professional, resulting in more work for Zach and Vincent. I would highly recommend TE Certified to anyone; they will be called when service is needed in the future. Thank you, guys.
Excellent Service
Glenn - Douglasville, GA 30135
Andrew is the absolute best electrician I have ever worked with. Extremely professional, respectful and thorough. All of his work has been top notch five stars. Well done yet again! I am completely satisfied with the installs and upgrades. They
Top Notch Service
Derrick - Douglasville, GA 30135
Very good and knowledgeable tech. Professional and courteous.
Excellent Service
Brian - Douglasville, GA 30135
Allen arrived promptly within arrival window. When he arrived he explained the process of completing the work (Adding a T fitting and shutoff valve to my gas line). He completed the work quickly and explained how connection worked. He even painted the new pipe fitting to match the older pipes. He did a great job. This company has great customer service. They even called me back after the initial estimate and worked with me to provide a better quote. I will definitely use them again if needed.
Great job
Barrington - Douglasville, GA 30134
Great Service
LaKeith - Douglasville, GA 30134
Great experience very knowledgeable!