Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, and excellent service. Customers express satisfaction with the technicians' punctuality, knowledge, and ability to explain issues clearly. Positive mentions are made of the company's responsiveness, fair pricing, and the quality of the products and services. Customers also appreciate the technicians' friendliness, transparency, and willingness to educate them on HVAC maintenance. However, there are a few negative reviews that mention issues with pricing and pushy sales tactics. Overall, the sentiment is positive, with a clear emphasis on the positive aspects of the company's services.
Response from Bartlett Heating & Cooling:
Thank you, Sharon, for this 5-star review of the maintenance of your Carrier heating system. We are thrilled to have earned 5 stars for this service! Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)
The team quickly provided a quote, retrieved materials, and installed two HVAC systems. They were efficient and effective.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Farrah! We are proud to know that our entire install crew provided you with a great installation experience. Thank you for trusting Bartlett HVAC with installing your 2 new Carrier furnace and AC systems!