Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Jose came to install a ceiling fan. He knew what he was doing and was very professional. He laid plastic down to protect my carpet to keep things clean. I have always had great service from TE Electric.
As always, prompt, thorough, friendly, competent, efficient.
Luis and Nick were real professionals. They arrived on time and was fully prepared to do the job. They provided updates or concerns throughout the process. After the work was completed, they tested everything and cleaned the areas properly. At the end they patiently went over the work performed. Very pleased with their service.
Service was great and done in a timely manner.
Luis was so patient, informative and efficient. Along with his apprentice Micah. Welcome them back anytime.
Very responsive. Same day or next day - impressive. Gabe does TEC proud. He assessed our problem, thoroughly explained the problem, explained our options and then fixed the problem. Thanks TEC
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for sharing, Richard! We’re proud to hear Gabe provided such responsive and thorough service. Please reach out anytime you need assistance again.
Paul was great!! Stuck with it and finally was able to fix the problem!!!
Called TE C and had replacement the same day! Great service.
Honest people.
Great communicator. Thorough work
Phil was great. Very responsive and a good advisor