Customers say: The overall tone of the reviews is positive, with a strong emphasis on the quality of service provided by Bartlett HVAC and their technicians. The reviews highlight the professionalism, expertise, and attention to detail of the technicians, as well as the company's commitment to customer satisfaction. The positive sentiments expressed include: - Excellent service - Knowledgeable technicians - Polite and friendly service - Prompt and efficient service - Quality workmanship - Attention to detail - Professionalism - Trustworthy and reliable - Positive customer experiences - Immediate response and resolution of issues - Clean and efficient installation - Overall satisfaction with the services provided While there are a few negative reviews, they do not represent a clear, recurring trend. The negative sentiments expressed include: - Electrical problem - Damaged HVAC system - Delayed response time - Unclear communication - Unprofessional behavior It is important to note that the reviews are based on individual experiences and may not be representative of the overall quality of service provided by Bartlett HVAC. However, the positive sentiments expressed in the majority of the reviews provide a strong indication of the company's commitment to providing high-quality services to its customers.
Bartlett always does a great job. They are a very trustworthy and reliable company. Gene does a fabulous job! He is personable, professional and knowledgeable. I would highly recommended Bartlett. I only wish they offered plumbing and electrical as well!
Response from Bartlett Heating & Cooling:
Thank you, Alan, for this 5-star review of Bartlett Heating and Cooling. We are honored to see these high marks for our company and Gene. Your recommendation of Bartlett Heating & Cooling means the world to us :-). Thank you for trusting us with your HVAC services!
Bartlett gave me the best price and very fast install schedule when our old system finally gave up, on the hottest week of the year so far. Very happy with the system delivered and the install crew, Brent and Blake were professional, courteous and efficient. The house and the yard/driveway were as clean as when they arrived and the new system works great. Always a great experience with Bartlett, wouldn’t use anyone else!
Response from Bartlett Heating & Cooling:
Thank you so much for this great 5 star review of Bartlett Heating & Cooling, Brent & Blake! We know it is hot out there so I am so glad we were able to get your system replaced quickly. We are so appreciative that you have chosen Bartlett Heating & Cooling as your go to company at this home and your previous home. Again, thank you so much for these compliments as it really helps give the team the extra push to get thru these long hot days!
The guys did a good job, and cleaned up
Chris is my guy, it's like visiting with a good friend each time.
I had a problem with my main floor system. Chris was able to come out and fixed it on the spot! Thank you so much
Jerry was very good in servicing both furnaces in an expeditious manner. and explaining the thermostats.
Hands down my favorite guy is Chris. I request him each time and always enjoy seeing him.
Chris is always a pleasure to see and does a great job.
Chris is an excellent technician! Honest and Trustworthy.
We have relied on Bartlett for years to keep our equipment running. Always reliable and trustworthy.
Great customer service. Chris did my ac check and took the time to explain everything to me.