Local Reviews
for East Point, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Good job
John - East Point, GA 30344
Excellent! Great customer service!
David - East Point, GA 30344
Dalton did an excellent job reviewing the problem with my AC. He spent time to discuss issues to look out for in the future, as well as ensuring the current job was done in accordance with customer's expectations. I would highly recommend Dalton and TE Certified to others for repairing and serving their AC/heating units. Great job!
Excellent
David - East Point, GA 30344
Dylan tackled the difficulties of an old house with professionalism and aplomb. Highly recommended.
Excellent service
Matt - East Point, GA 30344
Kurt did a great job and was super courteous and professional.
Nick Jones <3
G. C. - East Point, GA 30344
Nick was amazing. I appreciate in this day and age when someone cares about what they do. Nick clearly cares. …And my lights downstairs are working!!!
Byron was great! Well done TE!!
Caryn - East Point, GA 30344
Byron clearly did not just come over to do the work and leave. He was very informative and was happy to have me involved . He made sure I understood everything before he left and was very polite and considerate. Thanks again TE for the great service and integrity .
SUPER GREAT!
Caryn - East Point, GA 30344
Love all the guys on your team! Chris was ever so wonderful to come out on a Saturday and assist me with my plumbing emergency! I feel like you guys are a big family and that I am now a part of that. I would love to pass along your info because as you know its not easy find such a reliable company with a wonderful staff and highly knowledgeable people such as what TE has.