Local Reviews
for Eden Prairie, MN
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Excellent service!
Kathy and John - Eden Prairie, MN 55347
The techs are very knowledgeable and willing to go the extra mile!
Very friendly and knowledgeable
Simona - Eden Prairie, MN 55347
Communication was great and very professional and respectful of the home. Would recommend anytime. Thank you
Tyler is one of my favorites and is always looking out for me. Keegsn is coming on strong and makes it a great team effort. Great employees is why I
Steve - Eden Prairie, MN 55347
Thank you!
Solid service!
Steve - Eden Prairie, MN 55347
Tyler and Tias were on time and done within an hour. Clean, prompt, attentive and offered solid advice.
Great service!
Abby - Eden Prairie, MN 55347
Making an appointment was easy, and the service was great!
Great service; great company values
Chris - Eden Prairie, MN 55347
We knew we had comprehensive problems in 3 flues, and Tyler and Matthias got to the bottom of them quickly, with good recommendations and reflecting high levels of training and experience. The team spoke of the company's values, and they lived them on-site. I got a good estimate for the work required in quick time. I had used them before, and was also very satisfied with 2nd Generation's service before.
Prompt, great service
Vicki - Eden Prairie, MN 55344
Very knowledgeable, friendly, trustworthy.
Great service and recommendations for our chimney
Steve - Eden Prairie, MN 55347
Great, considerate service
Kathy - Eden Prairie, MN 55347
Tyler and Hunter were so nice and they were efficient. I truly appreciated their help.
Thorough inspection, great service
Tim - Eden Prairie, MN 55346
Tyler was very professional and performed the inspection efficiently. He explained what he was doing and looking for in each step.
Great workmanship - on time
Andy - Eden Prairie, MN 55347
Excellent Service
Jessica - Eden Prairie, MN 55346
Tyler was very knowledgeable and helpful. He quickly diagnosed the issues, explained to me how it could be fixed, answered all of my questions, then completed the work in a very clean professional manner.
Great past experience, excellent 2nd project - I'll use them again!
mailsteve - Eden Prairie, MN 55346
2nd Generation Chimneys, Inc. replaced the compromised firebox (improperly sealed originally, rusted out) in my manufactured fireplace with an updated and improved model on time and just under the quoted price. The work was done promptly with minimal disruption, following a detailed review of all options. I will use them again for fireplace and chimney work (so should you). Honest, trustworthy, professional and responsive are appropriate adjectives that describe what you can expect to experience when engaging their service.
Excellent service and and product knowledge.
David - Eden Prairie, MN 55347
I would recommend them for any type of duct related need. They were very friendly, knowledgeable, and efficient in completing the job for me.
Dependable
Terry - Eden Prairie, MN 55344