Local Reviews
for Elk River, MN
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Great work! Service tech was very efficient
Chris - Elk River, MN 55330
Tech was personable, kind. Very careful to be clean. Explained all things very clearly.
Excellent Service!
Richard - Elk River, MN 55330
Matthias came out to do a chimney sweep. He discovered that I had a cracked flue liner that needed to be replaced with a new steel liner. He gave me an estimate of the repair that also included a new chimney cap, replacing damaged firebrick, and fixing my hearth. Matthias is a Professional! He is very personable and extremely knowledgeable. Matthias and his team showed up on time and worked hard the entire day! I was impressed with their work ethic and craftsmanship! If you have any fireplace problems, I highly recommend 2nd Generation Chimneys!
Excellent Service!
Richard - Elk River, MN 55330
Matthias was very professional and knowledgeable. He explained the problems and solutions that I understood. Very personable and pleasant. I feel very confident that his team will fix the problem. Keep up the good work!
Couldn't ask for a better chimney helper!
Michael - Elk River, MN 55330
Exactly what I hoped for and met all expectations and very friendly.
Great service, Friendly, knowledgeable tech.
Diane - Elk River, MN 55330
Great service! Thanks Matthias!
Very positive experience
Patty - Elk River, MN 55330
New Liner
Evan - Elk River, MN 55330
Absolutely no issues. Had the HomeSaver liner installed and it was done in about three hours. Very clean, fast and efficient!
Great Service
Gary - Elk River, MN 55330
Everything was done beyond my expectation We were under the gun to have completed by our house closing and with all the recent snow storms they still made it work and accommodated us around other projects Great job to everyone involved it was a great working with a group of real professionals Thanks again Gary Ullom
Gary
Gary - Elk River, MN 55330
Great service very knowledgeable
Excellent Service!
Ken - Elk River, MN 55330-8725
Installed wood insert neatly and left house in perfect condition.
Unfortunate news, very competent technician
Henri - Elk River, MN 55330
Unfortunate news, very competent and professional technician. He gracefully informed us our fireplaces/chimneys were unsafe to use and needed to be replaced. We will be using 2nd Gen to replace/repair our fireplaces.