Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Phil showed up when he was scheduled to be here which is always good. He diagnosed the issue and repaired it quickly. Phil genuinely seems to be a good guy.
Brian was very friendly and efficient.
Dalton came to our home timely to troubleshoot. Dalton definitely knows HVACs, is very professional, and cordial. We really appreciate Dalton for sharing his knowledge, he quickly diagnosed our issues and fixed our upstairs thermostat on the spot. We are now enjoying cool air again upstairs. Dalton gave us a quote to fix the compressor downstairs.
Great prices! The technicians were very nice and respectful of property!
Our experience with TE was excellent from the scheduling process to completion of the work. Our technician Kevin called ahead letting us know when he was going to arrive and was extremely professional. The quality of work was excellent, and TE exceeded our expectations.
Very professional excellent work very clean install on my Tesla charger install. Would you again for any electrical work.