Customers say: The overall sentiment of the reviews is positive, with a slight majority of positive reviews. Customers express satisfaction with the services provided by TE Certified, including electrical repairs, installations, and maintenance. Positive reviews mention professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, communication skills, and the quality of the work performed. They also highlight the company's reliability, efficiency, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are primarily related to communication issues, pricing concerns, and a lack of experience in certain areas. Customers mention feeling pressured to purchase additional services or products and dissatisfaction with the resolution of their issues. However, the negative reviews are outweighed by the positive ones, indicating that TE Certified generally provides high-quality services and customer satisfaction.
Always can count on excellent and courteous service! Great communication and always on time.
Great work and recommendations to make HVAC function well.
Adam and John were very good. Answered all questions. Very good communication and was clear and easy to understand by a non electrician. Highly recommended
Very knowledgeable! Thoroughly inspected our complaint and provided detailed and understandable feedback of the issue and what needed to be done.
Very knowledgeable and professional. Highly recommended
Ron was a very respectful and knowledgeable individual. The work he did with the instal was very professional and clean. Would recommend him for any electrical service.
Devon was outstanding! Very thorough, friendly, and knowledgeable!
First time I've needed HVAC repair service on 6 y/o house. Read a lot of reviews of companies, but there is always the concern of whether who you called is the best. Happy to say Jason Y. at TE Certified is The Best! He called me to advise he'd be arriving about 30 minutes later. He had actually read the customer notes I provided regarding troubleshooting I had already done. Once on scene, he then very methodically evaluated each piece in the "chain", and initially thought a condenser circuit board had become defective. However, he continued to rule out other possibilities, and discovered that a wire had gone bad instead. He rerouted using a different wire, and problem solved, and the circuit board was fine. System is up and running perfectly. Jason also explained everything he was doing, showed me some things I could do myself to improve the system, and was very competent and cordial to chat with. He got all that done in under 2 hours. The bill was also very very reasonable. I have no doubt at all who I will call the next time we have any HVAC issue.
Terrance and crew did an amazing job. It was a long job and they remained upbeat and hardworking throughout.
Very knowledgeable and friendly
Technician Klejzerowicz was terrific; satisfied all of our needs, was informative and very professional.