Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Dusty, was very professional, kind and very Conscious to keep his area clean. I love that.
Luis was very professional. He took the time to understand our needs and presented multiple options for how to successfully complete the project. Luis was a diligent worker, took time to make sure we got exactly what we wanted, and was very nice to our two kids. His level of customer service was amazing! We are very happy customers thanks to him. We recommend Luis and TE Certified for all of your electrical needs.
Jose did a great job. Installed a new circuit breaker in my panel. Completed job quickly and efficiently. Very friendly and may sure to ask if I had any questions for him. Kept me informed about his arrival time. He arrived on time.
Great Service
He was professional all around ! I recommend him wholeheartedly!
Gary was great and the service was excellent!
Adam always goes above and beyond. He has been here to help / fix things twice this year - 2 different issues. I wish all people had his work ethic, friendliness and professionalism.
Always can count on excellent and courteous service! Great communication and always on time.
Great work and recommendations to make HVAC function well.
Adam and John were very good. Answered all questions. Very good communication and was clear and easy to understand by a non electrician. Highly recommended
Very knowledgeable! Thoroughly inspected our complaint and provided detailed and understandable feedback of the issue and what needed to be done.
Very knowledgeable and professional. Highly recommended