Local Reviews
for Forest Lake, MN
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Professional Service
Bill - Forest Lake, MN 55025
Tyler, has provided excellent service for our Majestic wood fireplace insert and chimney cleaning and maintenance. He was professional, punctual, courteous and kept a clean work area. He also provided information on paint and cleaning maintenance product information which will be very helpful during the heating season.
On-time, great service.
Dan - Forest Lake, MN 55025
On time, professional and great service call for annual sweep and inspection.
Excellent
Cecile - Forest Lake, MN 55025
Excellent Fireplace/Chimney service
Connie - Forest Lake, MN 55025
For over a decade, Troy and Dave have been servicing my fireplace and chimney. 11 years ago I had cracked tiles ; they relined the chimney to ensure safety and continued service. I cannot imagine asking anyone else to work on my unit. Many people prefer a gas fireplace for several reasons, but there is nothing more appealing than the dancing flame and the warmth of a real fire. Thanks for your continued excellent service!
Excellent Service!
Phil - Forest Lake, MN 55025
Great service polite and clean
Todd - Forest Lake, MN 55025
Will use them again, very thorough
Excellent experience - 1st time customer
Joanne - Forest Lake, MN 55025
Troy was timely in his arrival, answered the questions I asked, and spent the time needed to do a good job. I would definitely use this company again!
Excellent Service as usual!
Connie - Forest Lake, MN 55025
Josh was prompt, introduced himself and quickly set up and finished in good time. Left the area clean and tidy, was respectful of our home. Thank you!
Great Service
David - Forest Lake, MN 55025
I would recommend this company to everyone. Josh was very thorough and personable and did an excellent job.
Satisfied Customer
Suzanne - Forest Lake, MN 55025
Troy was prompt and polite.
Great service
Gwen - Forest Lake, MN 55025
very satisfied
Jim - Forest Lake, MN 55025
Super nice technician! Good fast service!
Emily - Forest Lake, MN 55025
Troy was wonderful definitely went above and beyond. I asked him to check my Christmas lights on the roof. I know it's not his job, but I live alone and figured I'd try. Made the visit super comfortable as well.
Roska chimney repair
Terry - Forest Lake, MN 55025
On Time and efficient
Connie - Forest Lake, MN 55025
My first experience with chimney sweep although they have done a chimney reline. Technician was on time, very efficient and patient with children who were around. Presented a very safe working environment with his equipment.