Local Reviews
for Gainesville, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Knowledgeable and Professional Service
James - Gainesville, GA 30506
Bruno was very nice and sympathetic to our medical situation at home with our father. His knowledge and professionalism was much appreciated during his repair visit and we are very happy with our new sink!! 😊
Great service
Jacob - Gainesville, GA 30506
Homeowner/future business contact
Marla - Gainesville, GA 30501
Thoroughly went over all items to be replaced explaining the current industry standards. I enjoyed being able to hear the mentoring process for a younger employee to continue the excellent service and knowledge being passed down
Great work
Jay - Gainesville, GA 30506
Austin did a great job.
Excellent Service!
Brock - Gainesville, GA 30501
Fast and reliable!
Sarah - Gainesville, GA 30506
Enrique was professional yet friendly. He clearly explained what upgrades we needed and why. We are very happy with his work and attention to detail.
The Best Company
James - Gainesville, GA 30506
Great company! Fantastic service!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for sharing, James! We're proud to have earned your confidence. Reach out anytime we can help again.
Great experience
Michael - Gainesville, GA 30507
Excellent customer service
Excellent service
Chui - Gainesville, GA 30506
Rudy Zavala came within the appointment time range and was able to provide timely and professional service. Overall great service and quality work.
Outstanding Service by both technicians!
Amy - Gainesville, GA 30504
Both Adrian and his partner were EXCELLENT! On time, extremely knowledgeable and informative.... professional and personable. I truly enjoyed their visit which was super efficient, organized, and informative!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Amy! We’re glad to hear Adrian and his helper delivered knowledgeable and personable service. Your positive comments about their professionalism and efficiency are greatly appreciated. Thank you for your feedback!
Excellent service
Barry - Gainesville, GA 30501
Luis was very polite and professional.Would surely love for him to come out to my house for any future needs
Professional work
Janet - Gainesville, GA 30507
Michael was very courteous and professional. Explained what he was doing before and during service rendered. Would recommend him to others needing plumbing service
Excellent Service!
Marc - Gainesville, GA 30506
Very polite and informative. Was patient and explained everything thoroughly. Thank you!
Absolutely the best service ever
Michael - Gainesville, GA 30501
Jared has been to our house before and he completely understands exactly what needed to be done and more! He has a great knowledge of his expertise and more! I appreciate his kind personality and willingness to go the extra mile!
Great Service and Reliability
Charla - Gainesville, GA 30506
Michael was a pleasure to work with. He was very knowledgeable and professional. He explained everything that he was repairing and was on time for his scheduled appointments.