Customers say: The provided array of reviews falls into the positive sentiment category. The majority of reviews express satisfaction with the services provided by MasterTech, highlighting their expertise, professionalism, and promptness. Customers appreciate the friendly and knowledgeable technicians, the quality of the work, and the overall positive experience. There are also mentions of reasonable pricing and excellent customer service. However, a few negative reviews mention issues with scheduling or communication, but these are outweighed by the positive feedback. Overall, the sentiment is positive, with customers expressing gratitude and recommending MasterTech for their HVAC and plumbing needs.
He got the work done and assisted me with another issue while there! He had to add new piping and it looks great! My water softener is a welcomed adjustment to my house and it was put in perfectly and professionally.
Hot water heaters don't leak at your convenience. But, when mine did, MasterTech responded quickly, and I had hot water with no leaks the following morning. The technicians were courteous, knowledgeable and pleasant. They provided a reasonable estimate, and there were no surprises when I was given the invoice. The work was completed in a timely manner, and I would recommend them to anyone requiring such service.
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Josh was friendly and courteous. Even though he had to crawl under the house, he located the leak outside. He was able to schedule a quick date for repairs. Thank you, you were awesome.
Good price and service for furnace tune up
Tech was knowledgeable, friendly and got the work done efficiently.
Chad is an excellent technician.. cordial, knowledgeable and very careful to clean up all evidence of work.
I've used MasterTech for years and have always had reliable, prompt service.
MasterTech took into account that I had other appointments the day I needed service and scheduled my service when I could be there. They called me ahead of time to tell me Josh was on his way as well as sending an email. Josh was prompt and extremely courteous. He checked my service record I am assuming, to determine if I may have needed something else or an additional service because I have lots of trees that send roots through my lines. He found my problem and finished quickly. I will never call anyone but MasterTech. They handle any work I have done.
Well trained people who know their work.