Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
They arrived on time and got done with their work before I needed to go to an appointment.
I really appreciated Mathias and TJ. They were kind and helpful and fully explained everything. I look forward to working with them in the future for the repair planned.
Great service.
Great company to work with,
Tyler was knowledgeable about the questions i asked. Also pointed out some things about our roof. I feel his sidekick did a good job with the cleaning. The price seems high for a cleaning. I don't think a video inspection is necessary on a brand new chimney. Maybe, after a number of years???
Troy did a great job. He was quick and efficient. He also took the time to take recommended precautions to help prevent the spread of COVID19. We really appreciated the consideration.
We really like having 2nd Generation Chimney's inspect and clean our fireplace. Troy was polite and did excellent work! Highly recommend them!
Very courteous and knowledgeable.
Professional and helpful!!!
Troy arrived on time and did an excellent job. .He took time to answer all my questions.
Wonderful service and people to work with. Fast, friendly, and informative.