Customers say: The provided array of reviews falls into the positive sentiment category. The majority of reviews express satisfaction with the services provided by MasterTech, highlighting their expertise, professionalism, and promptness. Customers appreciate the friendly and knowledgeable technicians, the quality of the work, and the overall positive experience. There are also mentions of reasonable pricing and excellent customer service. However, a few negative reviews mention issues with scheduling or communication, but these are outweighed by the positive feedback. Overall, the sentiment is positive, with customers expressing gratitude and recommending MasterTech for their HVAC and plumbing needs.
CJ is the best. Second time here to handle emergencies. Fabulous service.
He did a very good job and was very pleasant.
Very helpful (as usual!)
We have used Master Tech for multiple services from water heater and softener installation to sewer line replacement and the service and technicians are always excellent. The most recent visit was no exception. Seth has been here before and always explains things and provides options for any repairs. I highly recommend their service.
Absolutely no complaints - prompt, professional service - fixed the problem and explained clearly. Neat and effective.
I selected Master Tech based on Internet searches including BBB. I hadn't used plumbing services in this area of the state before. Now I don't have to search again - because this turned out to be a great choice. My tech could do plumbing, electrical and HVAC, which was lucky for me because it turned out I needed all 3!
Chad Vollrath and MasterTech have again been prompt, professional, helpful and courteous during a recent visit. I will continue to call them for my plumbing and air conditioning service.
CJ Roe and MasterTech have again offered prompt, professional, helpful and courteous service to me. I will continue to call them for my plumbing and air conditioning service.
CJ seemed very knowledgeable and thorough in his explanation of problem.
Corey did a fine job of assessing our problem & fixing it in an efficient, professional way. We are totally satisfied with his work, and he was a pleasure to have in our home.
Our technician, C.J. Roe, arrived promptly and installed our new hot water heater with no problems. We really appreciated the effort, as it was the day after Christmas, and we were afraid we'd have to go without hot water for days possibly. C.J. was very polite and considerate. He was a pleasure to have in our home.