Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Albert was very thorough with checking every component of our HVAC system! He caught what a previous technician missed with a visibly open top of the plenum, essentially blowing cold air into the attic instead of the living areas of the house. He re-sealed the top of the plenum after checking thermostats, refrigerant levels, cooling ability timing,. He also brought to my attention that the top of the plenum was never installed properly nor adequately by the builder (Plenum top was cut too small for the opening). In addition, he pointed out that the return ducts weren't adequate for maximum airflow efficiency and pressure management. He explained what is covered in the TE Certified maintenance plans and provided a brochure with all of the services that TE Certified offers. We signed up for the maintenance plan to make certain our system is up to par and ready for each season going forward. Thank You Albert! LH
Arrived at the scheduled time, knowledgeable of the product, and explained installation process. Friendly, professional, and provided excellent service!
Professional, knowledgeable, friendly, and explained everything in detail suggesting our best options.
Been sweating out this problem for more than a week. Almost everyday I was working on this, until I realized I was “out of my depth” (intended pun, see title). Knew Cory from church. He treated everyone professionally. The solution was much more than I could do. He and Genis did a great job and we’re done in much less time than I had put in just trying to last week!! The new pump is working wonderfully and quietly!!! Need to find out if you could service my new bride’s house in Haralson County.
Customer friendly! On time! No BS! Straight to the point of the service call!💪🏾👍🏾
If you want a job done right and with accuracy, call and ask for Cody and Chandler. I was so impressed with their knowledge, precision and overall efficiency in working on my projects. I had a receptacle moved and chandelier relocated, dimmer switches, and the addition of an entirely new outlet so I could mount a television in new home. Also with care and exactness, they supplied the mounting equipment and installed two large screen televisions. I am thoroughly impressed by their knowledge—they are two nice, polite, well-informed young men. I highly recommend them from TE Electric.
Joaquin was very professional, knowledgeable, and friendly. I was very satisfied with his service.
Service technician provided excellent service, and he was very knowledgeable about his craft. A job well done. I would recommend him to others.
Very professional and polite and did great work in short time
Very professional, on time, very courteous.
Had a pipe leak in my wall and they located and fixed it asap. Great service and attitude. Don’t see that combination much nowadays
Communication was good and did a great job as well. Very satisfied!!