Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Tyler and Keegan inspected and cleaned our fireplace and chimney. Tyler gave us great advice on how to correct our combustion air issue. Keegan did a great job, there was no mess or dust.
I had a technician named Mathias. He was dispatched within 30 minutes of my call. He went up into the attic, took pictures. He came down and explained by options in a very lucid and candid manner. He was w wonderful expert.
Really appreciate the quick response and expert level of knowledge Tyler had. He arrived early and was able to quickly diagnose our issue and provide and excellent solution. I will highly recommend to others!
Excellent work, service, and recommendations.
Troy and Hunter were a great team! The work on the Chimney was completed quickly and efficiently. I was very happy with the results!
All that you would expect in a good service company!
Excellent!! Troy explained pertinent information in detail, he was extremely helpful, and professional. We WILL use your company again, and ask for Troy specifically.