Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Wes was awesome… Super friendly and knew what he was doing with our shower repair
Tyler was great. Efficient & solid work.
They did an amazing job! Taught us a lot about the system installations and worked super efficiently!
JASON WAS VERY INFORMATIVE....HE KNEW WHAT WE WANTED.....AND ALL CAME WITHIN BUDGET.. GREAT PEOPLE TO WORK WITH, HONESTLY . WILL CALL THEM AGAIN FOR FUTURE JOBS. THANKS GUYS.
Luis and Anthony did an excellent job diagnosing and fixing several plumbing issues. They were courteous, explained in detail the issues and options…even went to a big box store to purchase parts needed I have used TE in past for electrical and HVAC and had same excellent experience. So there must be something special TE Certified does to recruit and train their employees. Highly recommend using this company.
Adam was excellent. It took 10 hours for installation and at all points he described the status and answered questions thoroughly.
Miquel is the best electrician I have ever worked with. He has excellent customer service skills. Listens. Explains options. Goes above and beyond so that his customers are satisfied with the work done. He also is an excellent mentor to those who work with him. I always request Miquel when I call TE for electrical service.
Very thorough. Clear explanations of options. Took time to answer questions and show pictures of what he found. Highly recommend. Every encounter I have had w TE employees has been extraordinary.
The best electrician I have ever had. Explains complex issues . Gives pros and cons. A great mentor for those who work with him,
Marvin was outstanding! Knowledgeable, friendly, respectful and very honest.
Excellent customer service and does excellent work. Explains to be understood.
Melvin was awesome! He fixed my problem and gave me great advice on what to do next for my old HVAC system.
Will definitely call again when electrical issues happen.
Very informative about our electrical issues. It was big job and there were 2 technicians. Both were great.
Jared completed the repair today and couldn’t be happier. He explained the maintenance plan which we immediately signed up for. I still have another maintenance visit from my previous HVAC provider. Lost dollars which I am not upset about. Thanks Jared for the great work.