Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Great communication with customer on dates and times.
EXCELLENT IN EVERY ASPECT... GREAT OUTFIT FROM THE TECH'S TO THE FRONT OFFICE !!
Very knowledgeable.
Easy to schedule, work was completed quickly, and the area was spotless when he left. Friendly and professional service.
Josh did a great job
They did such a great job on our chimney and a new wood stove installation. The Masonry work is perfect. Thank you
The technician was efficient and thorough, and he provided very helpful information and explanations throughout the process. I enjoyed the experience and learned a lot, and now we have good information on which to base our decisions regarding servicing our chimney. I do not know how the service compares to that of other companies in terms of price because I did not check other companies. (I just went by the BBB rating of A+ and the recommendation of a realtor.) However, the information and service we received was well worth the money! And he technician (David) was very nice and enjoyable to work with.