Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Tyler and is helper did a great job! Everything was very clean, no mess from their work. Also, very knowledgeable and helpful with suggestion for future work.
We really appreciated Troy letting us know just when he would be coming. It allowed us to run some errands instead of waiting for him to show up.
Josh was friendly and helpful when we had questions. He was easy to have around (and our dogs liked him too). He got the job done quickly and clean up was perfect.
From last year's extensive maintenance and repairs to this year's annual cleaning 2nd Generation Chimneys has provided excellent service.
Great service
Good to see they stand behind their work.
Tyler was very thorough in his inspection, provided me with all the explanation I needed to completely understand what he was doing, what the problems were and what options were available to me. He was timely, friendly and made sure to leave things in the best shape possible.