Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Matthias and Tyler were very helpful. They checked our stack inside and out. We weren't pressured into an expensive fix. $199 service fee was well worth it.
Tyler and Keegan arrived on time and worked quickly and efficiently to remove my unsafe wood burning stove and install a new stove. They were very informative about the use of my new stove. They left my home better than they found it. I highly recommend 2nd Generation Chimney Service!
Professional
Very Efficient and Pleasant
The team was very professional. They were very attentive to all aspects of the job - especially the clean uip.
The tech did a first rate job of cleaning the ductwork. It took longer than expected due to the extent it needed cleaning, but he did a great job!