Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Jansen did a great job replacing the compressor on our AC unit and it's working great now!
Very professional, explained the process and results exceptionally well.
Shane arrived on time, repaired our AC compressor and thoroughly explained exactly what he did.
Elliot was very prompt arriving and did a great job diagnosing our AC problem and scheduling the repair.
Brian is an awesome tech!! Walked us through what he saw was the issue, provided resolution options and gave us the best quote possible.
Jansen and James were excellent
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for the five stars, Kristen! We’re glad Jansen and James provided excellent service. We look forward to assisting you again in the future.
Tech was immediately out and very polite. Gave seemingly good recommendations and estimates. He will be coming out next week to repiped entire house in 2 days. I will give a opinion on that after that is complete. But for the leak he fixed, quickly, I would give him a high recommendation. I cannot rate the quality of work yet, as I have not been to the cabin to check it out at this point. Ben Cantrell was very informative and helpful with my current situation.
Jason and Eldjy (I hope I spelled his name correctly) were awesome! They installed a new system and it was so quick! They did a great job!
Five stars did an amazing job!!!
I've been using T&E for years. Their service has always been excellent. Their personnel has always been knowledgeable, answering any ?'s or concerns I may have.
Hey! This tech is the best!
James took his time, assessed the entire situation and came up with fixes that were exactly what was needed. I would gladly recommend him.
Caleb and Hunter were excellent! They did a great job on our installation. TE Certified has been a great company to work with.
I truly appreciate the professionalism and care of Clay and his partner. We had just moved into our home and having an electrical issue right away was stressful. They identified the issue immediately and the problem was simply solved giving me peace of mind with their repair and explanations. I highly recommend TE certified for resolution of electrical problems at a reasonable cost.