Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Extremely thorough and professional.
Devon was at our home to install six motion detectors and four outdoor ceiling fans. He called prior to his arrival to let us know when he would be arriving, which we greatly appreciated. When he arrived, Devon was well groomed and very professional. He was very pleasant and personable. It was a very humid day and Devon worked right through it and always had a smile on his face. Devon was very efficient and it was obvious he loved his job! His attention to detail and care of our home was exceptional! We were extremely pleased with Devon and his work and will definitely keep coming back to him for future needs!! As a side note, Devon represented your company with pride in his work and his knowledge. Don’t let him get away!!
Super efficient, knowledgeable and personable. Kept us in the loop the whole way through.
Excellent service. Michael did an amazing job for us today! 10 out of 10! I highly recommend this company.
Wilson & Jasson were friendly, knowledgeable & efficient. Made us comfortable with both the process and and the results.
TE provides exceptional service! We use them for our plumbing and electrical over and over. They are a pleasure to work with. We highly recommend!!!!