Customers say: The provided array of reviews falls into the positive sentiment category. The majority of reviews express satisfaction with the services provided by MasterTech, highlighting their expertise, professionalism, and promptness. Customers appreciate the friendly and knowledgeable technicians, the quality of the work, and the overall positive experience. There are also mentions of reasonable pricing and excellent customer service. However, a few negative reviews mention issues with scheduling or communication, but these are outweighed by the positive feedback. Overall, the sentiment is positive, with customers expressing gratitude and recommending MasterTech for their HVAC and plumbing needs.
Called us to confirm the time he would be hete and was on time. Very nice and did a great job.
The problem has not been resolved yet but gave recommendations for next step.
personnel was detailed and knowledgeable. wasn't trying to push stuff onto us one way or the other.
We had excellent service from the booking of the appointment to payment for services rendered. Customer service was friendly and polite. Cory was our service technician and he arrived promptly and gave us excellent and efficient service. After his review of the work to be done, an expert estimate was offered. We had 3 choices from which to choose. We had the valves under the kitchen sink replaced and had Cory connect the ice maker on our new refrigerator. The work was done quickly with no mess left behind. Cory was so pleasant and represented Master Tech's policy for customer satisfaction very well. We will use Master Tech again if their services are needed.
It was one of the fastest plumbing services I've ever received.
Jimmie was very professional and efficient