Local Reviews
for Johns Creek, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Excellent service
David - Johns Creek, GA 30022
Joshua was great to work with. He diagnosed my problem, told me how he’d address it and followed through. Everything was neat and tidy when he finished.
Excellent Service!!
Partners - Johns Creek, GA 30097
Efficient and thorough
Myron - Johns Creek, GA 30022
Ryan and his partner were great. Efficient, knowledgeable, and pleasant. Explained our issue and actually found another leaking problem we did not know about.
TJ - Excellent Service
Myron - Johns Creek, GA 30022
T.J. Is an exceptional customer service professional. He is thorough, technical and clear in his explanations. We are very pleased.
Excellent Service!
Cary - Johns Creek, GA 30005
Friendly & Thorough
L-N - Johns Creek, GA 30022
We had a terrible clog in a home we just moved into. Max came out with hours of our call and was very friendly and did a thorough inspection of the pipes inside and out. He shared a detailed plan and cost with us before proceeding. The company is a bit pricey, but Max did a great job.
Excellent response and service
Myron - Johns Creek, GA 30022
Found the problem, explained it and fixed it
Great First Time Experience!
Judy - Johns Creek, GA 30097
Showed up ahead of schedule and did the work in a timely fashion. Friendly and easy to discuss the issues with him. Cleaned up the work site and did everything we asked. We are happy customers.
Excellent Service
Benjamin - Johns Creek, GA 30022
Great Service
Mills - Johns Creek, GA 30022
Mauricio was on-time, personable and detail oriented.
Excellent Service
Mills - Johns Creek, GA 30022
They arrive promptly and repaired our dripping faucet. Very professional.
Excellent Service
SanjeevTandon - Johns Creek, GA 30097
Adam is knowledgeable and experienced. He first diagnosed and resolved the electrical issue and then did the Arlo device (s) installation. Overall experience was excellent and will surely contact him again, just in case I have any other electrical issue. Thank you Adam.
Recessed lighting installation
Ben - Johns Creek, GA 30022
Great service!
Gayle - Johns Creek, GA 30022
Alex was through and professional. He did a wonderful job.
Outstanding technician’s
Paul - Johns Creek, GA
Wonderful technicians! Worked clean and cleaned up thoroughly after completion . I’m impressed. I know the work well- I’m a retired plumber from chicago after doing this work for many years!