Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, professionalism, and expertise. Customers express gratitude for the prompt and efficient service, praising the technicians' skills, punctuality, and friendly demeanor. Many highlight the quality of the work, with specific mentions of clean and professional execution. Positive feedback also emphasizes the convenience of same-day visits and the ability to request specific technicians for future appointments. Customers appreciate the clear communication regarding arrival times and the thorough explanations of the work performed. The technicians' knowledge, professionalism, and attention to detail are frequently commended. Additionally, customers mention the value for money, with some highlighting the reasonable pricing and the inclusion of warranty coverage. Negative sentiments, if present, are minimal and do not represent a clear, recurring trend. Overall, the reviews convey a sense of trust and satisfaction with TE Certified Electrical, Plumbing, Heating & Cooling's services.
Extremely thorough, extremely informative, 5 star professional
Chandler and Nylan did a great job.
Through diagnostics, technician checked all outlets and breaker box. He is friendly and professional.
I paid the initial diagnostic cost of $98. My technician was very nice but couldn’t diagnose the issue of my ac problem. I was informed that I needed to pay another $300 for a more extensive search. I still don’t know what the problem is. So, my service Was Not Excellent!!!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Veronica, we are so sorry to hear that expectations were not met. Please reach out to us at 770-291-5566 so we can learn more and work towards a resolution.
Thank u they very professional good people
Mark and his associate were excellent! Most professional! Mark explained thoroughly what was wrong and how they could repair my AC. He then showed me the options for repair thoroughly. Your company is very fortunate to have an employee like Mark and his associate. I’m sorry I forgot the associate’s name, but I’m old.
Mark did a tremendous job fixing my AC unit. He walked me through each step of the process and gave me maintenance tips for the future.
Craig provided exceptional service. He was courteous, arrived on time, explained what I needed for my light fixture installation and cleaned up every thing before he left. I am very pleased with my installation. I will use TE Certified Electrical again and ask for Craig.
very professional, great guy!
Service was good and arrived when he said
We would rate Antonio's visit 5 stars. He was polite, thorough, informative and made sure everything was working correctly. He also drove some distance to our aid and after normal hours. We are entirely satisfied with his visit. Also, we needed a repair soon given the heat. We think it was a great service from the rest of the company. Another night with no air would have been awful. Thanks to all
Joel did a great job fixing the ballasts in our light.. Very thorough, nice to work with.
Nick, Erik, and Cameron all exibited EXCELLENT customer service, knowledge, and professionalism. Erik and Cameron unequivocally went above and beyond to get the job done. True asset to TE Certified.