Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
We would rate Antonio's visit 5 stars. He was polite, thorough, informative and made sure everything was working correctly. He also drove some distance to our aid and after normal hours. We are entirely satisfied with his visit. Also, we needed a repair soon given the heat. We think it was a great service from the rest of the company. Another night with no air would have been awful. Thanks to all
Joel did a great job fixing the ballasts in our light.. Very thorough, nice to work with.
Nick, Erik, and Cameron all exibited EXCELLENT customer service, knowledge, and professionalism. Erik and Cameron unequivocally went above and beyond to get the job done. True asset to TE Certified.
My husband and I are very pleased with TE Certified. The certified electrician, Marshall Reese, and his assistant were very knowledgeable about what they were doing. They were both very professional. I would definitely recommend this company to anyone and I plan on calling them again for our future electrical needs.
Great service.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for your review, Debra! We’re happy you had a great experience with us. Looking forward to helping you again!
Excellent,knowledgeable, and professional Technical